Calendars Customer Service Forms Training 
Make or Break Moments
AUGUST 10, 2010
Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.
All Things Admin
JUNE 23, 2021
Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Customer service. Review calendars and compile date and time options. Review calendars and compile date and time options. Review calendars and compile date and time options. Systems have many benefits.
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Make or Break Moments
APRIL 15, 2010
As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# It was a sad set of answers but most said yes – training would be one of the areas hardest hit on their P&L. Have a question?
Make or Break Moments
JUNE 2, 2010
You may not like it – but bottom line – social media, in some form or fashion, is here to stay and we need to jump in this afternoon and get connected. Scroll down the Advance Search page and click the sad face and/or the “?&# and see the negative reviews and questions being asked within Twitter.
Make or Break Moments
APRIL 30, 2010
Cut down the stress and frustration levels by keeping track of your User Names and passwords. Here is a lnk to the audio explanation for using the Social Media Account form. Now we move into the meat of your strategy. Create a Social Media Site Map for each of your brand images.
Make or Break Moments
SEPTEMBER 3, 2010
Not a problem, I was entertained by the two sales associates talking to each other about how the one’s boyfriend refuses to change diapers and wants her to start potty training her 12 month old.
Make or Break Moments
JANUARY 7, 2010
I learned today from CustServ that the cost of lost customers equals 338.5 Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. BILLION a year ! It all starts with the relationship! “It all starts with a relationship.&#
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