On The Job
SEPTEMBER 18, 2017
Any time money is discussed, whether it's how to bring in new business, budgeting for a new project or cutting inefficiencies to save money, you need to take part. It doesn't matter if you're part of a key development team or a customer-service representative, you grow in value the minute you can help your employer make money or save money.
Customers Rock!
MAY 5, 2011
It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.
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Allwork
AUGUST 14, 2023
We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it.
The Small Business Blog
NOVEMBER 23, 2009
Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. Private Lender :Where can entrepreneurs go when the bank says, “No&# ?
The Small Business Blog
DECEMBER 14, 2009
Darling pledges help for SMEs : The Chancellor announced proposals to help small businesses in his pre-Budget report.Alistair Darling committed £500 million for a capital growth fund to support small businesses and an extension to the Enterprise Finance Guarantee scheme. — ST.
The Small Business Blog
DECEMBER 7, 2009
Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. — ST.
The Small Business Blog
NOVEMBER 2, 2009
Big trouble in small business : SMALL business advocates are worried that access to research and development tax incentives will be blocked rather than advanced under proposed changes designed to foster innovation. has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII).
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