LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. Outside of her career, she is passionate about community building, which she does through her celebrity assistant group, Assistants Anonymous.

Networking 79

Networking Restaurants Customer Service Budget 79

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 75

Goals 2004 Restaurants Equipment 75

LEADERASSISTANT.COM

JULY 16, 2023

Monica Martin is a longtime assistant in the aerospace engineering industry. She has 36 years of administrative experience, focused in the aerospace engineering industry. LEADERSHIP QUOTE Great leaders find ways to connect with their people and help them fulfill their potential.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.

Restaurants 79

Restaurants Customer Service Budget Interviewing 79

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers. It’s about having all the right questions.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 76

AT&T Restaurants Customer Service Budget 76

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

Service Untitled

FEBRUARY 22, 2011

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

Customer Service 40

Customer Service Negotiating Expenses Social Media 40

LEADERASSISTANT.COM

MAY 14, 2023

Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout.

Confidence 81

Confidence Interviewing 2019 Restaurants 81

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 85

2016 Restaurants Customer Service Budget 85

Practically Perfect PA

JUNE 8, 2017

Suddenly, you’ll have a vast database of fabulous venues at your fingertips, as well as years’ of event industry experience you can tap into to make sure your event is a huge success. You need to juggle the demands for location, capacity, budget, amenities and environmental factors to get the right result for your event.

Budget 159

Budget Negotiating Agencies Stress 159

Service Untitled

MARCH 19, 2012

So what does customer service look like in the home building business? Customers want a builder to take the time to understand their wants and needs, the builder to ask the right questions, to understand a buyer’s style and to be responsive, understanding, and considerate through the entire experience.

Customer Service 40

Customer Service UPS Budget Environment 40

Success

AUGUST 25, 2021

In actuality, I had been living in New York, in a tiny walk-up shoebox advertised as an apartment, and working long hours for little more than minimum wage in the fashion industry for two years before this moment. There was nothing overnight about it. Take a long, arduous and annoying thing and turn it into something quick and easy?

Social Media 246

Social Media 2021 Clothes Phones 246

Page Personnel

JULY 27, 2022

The marketing industry is definitely the place for the people person. They may also need to manage the marketing budgets and be aware of all market trends. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Ready for your next career step?

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

The marketing industry is definitely the place for the people person. They may also need to manage the marketing budgets and be aware of all market trends. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Ready for your next career step?

Agencies 52

Agencies Social Media Skills Agenda 52

Practically Perfect PA

JULY 15, 2015

The airline emergency and customer service numbers. There are so many options and the prices range from budget to, shall we say, extravagant! For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. Why should you attend Assist Travel?

Travel 100

Travel Suppliers Attire Dropbox 100

Service Untitled

JUNE 14, 2011

So why are so many people so dissatisfied with customer service ? Jack Abelson, a retail industry consultant called customer service “abominable.&# He contends that American business has lost focus on the appreciation and the value of the customer, and excellent customer service is “a profit producer.&#

Customer Service 40

Customer Service Phones Budget 2009 40

Service Untitled

NOVEMBER 18, 2011

There’s more to building a business than advertising, yet how many organizations spend more of their budgets on marketing and attracting new customers, while neglecting the importance of maintaining current customers and making sure their needs have been met? Make the correction and do it immediately.

Customer Service 40

Customer Service Budget Training 40

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Admin Awards

FEBRUARY 2, 2023

Our program’s most prestigious award, the Colleen Barrett Award for Administrative Excellence , highlights the extraordinary impact an administrative professional can have on not only an organization but an entire industry, as reflected in Colleen Barrett. What inspires and motivates you?

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

LEADERASSISTANT.COM

NOVEMBER 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Email 66

Email Management Confidence Policies 66

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Small Business CEO

JANUARY 25, 2010

So you benchmark your company against others in your industry. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. What could you strive for even if it’s not industry-standard? Make budgeting easier. How do you compare to your competitors?

Credit Card 40

Credit Card Customer Service PDF Phones 40

The Small Business Blog

DECEMBER 14, 2009

Chancellor gives Scots little cheer : WILL a public sector squeeze combined with higher taxes for small businessmen and further restrictions on the pensions industry announced by Chancellor Alistair Darling in the SMEs hit out against NI hikes : The Chancellor’s decision to increase national insurance contributions by a further 0.5

2009 100

2009 UPS 2007 2008 100

Service Untitled

SEPTEMBER 29, 2011

We reminisced about our first cars when we were teenagers; seems that most of us had American budget cars with an occasional Toyota; possibly of today’s equivalent to the Toyota Yaris, but nevertheless none of us ever felt much loyalty to any of these manufacturers as we grew older and had more substantial incomes. There was more.

Customer Service 40

Customer Service Restaurants AT&T Holidays 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. In what industry? Nicole possesses a wealth of experience and expertise in the world of staffing and marketing. Jeremy Burrows 3:57 Nice. Like, did you work?

AT&T 73

AT&T Retirement Travel Networking 73

Small Business CEO

SEPTEMBER 17, 2013

And then there are the more tried and tested routes to market such as creating and maintaining a USP, differentiating yourself in the industry and ensuring your employees are kept satisfied in a productive and motivating environment. Customer Service Entrepreneurs customers management software' CRM Photo via Shutterstock.

USPS 40

USPS Customer Service Social Media Budget 40

Energage

SEPTEMBER 4, 2017

While CEO Doug Parker argues it was a simple case of industry parity, the mood was clearly summarized by Citi analyst, Kevin Crissey: “Labor is being paid first again. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. The reaction from Wall Street was brutal.

2017 58

2017 Customer Service Training Skills 58

The Small Business Blog

NOVEMBER 2, 2009

Business cuts back on training and hours in bid to hang onto staff : A new survey by the Australian Industry Group has revealed that a third of companies are planning to cut their training budgets in the next 12 months, as entrepreneurs fight… India Inc’s business confidence surges, says CII : The business confidence of India Inc.

2009 100

2009 UPS 2007 2008 100

Small Business CEO

AUGUST 10, 2012

Depending on the industry, small businesses usually depend on logistics and shipping services at some point. Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor. When juggling between the two alternatives, it is helpful to consider a few key points.

USPS 40

USPS Budget Expenses Purchasing 40

Productivityist

DECEMBER 15, 2013

For this “day of open doors” for the startup industry, we cooperated with over 100 companies in over 80 locations all over Berlin and around 700 participants from all over the world. One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service.

Dropbox 40

Dropbox Filing Google Docs Google 40

The Small Business Blog

NOVEMBER 23, 2009

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers.

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

FEBRUARY 23, 2010

Consider joining forces with other companies in your industry “food chain” offering to add a link of their site on your webpage in exchange for a link of your site on their webpage. It doesn’t have to be fancy or high-budget. Encourage other sites to link to yours – this may be a well known strategy but it can’t be reinforced enough.

2007 100

2007 2008 2006 2009 100