Remove Budget Remove Customer Service Remove Filing Remove Learning
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

article thumbnail

How We Pulled Off a Huge Event Through Outsourcing

Productivityist

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Here are some of biggest learnings: 1. File exchange: Dropbox, WeTransfer. Prioritize and filter out tasks that you can outsource. Review: Google Docs.

Dropbox 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. So I think it was great that I could actually learn the job. I love where I’m at.

article thumbnail

Five Barriers to Improving Employee Engagement

Energage

Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Improved customer service, which translates to customer retention. Learn more about the Engagement Journey , and where your organization currently sits on this maturity curve. Decreased absenteeism.

2017 58
article thumbnail

Small Business World News Round-up - 2009/11/03

The Small Business Blog

CIT Group Files for Bankruptcy Protection : Small Business Loan Giant Has Struggled for Months to Stay Afloat; 5th Biggest Bankruptcy Filing in History Free cash for your business : When hunting for cash, desperate small business owners may find themselves sucked into buying books and software packages promising “Billions in Free Grants!

2009 100
article thumbnail

Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. And really learning that practice of discipline to make sure that your time is productive?

AT&T 74
article thumbnail

Q&A: What do you think the key factors are for small business.

The Small Business Blog

» « Previous Entries This entry was posted on Monday, January 21st, 2008 at 11:14 am and is filed under Question & Answer. The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. Thanks for your good points.

2008 100