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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Back to the basics for customer service

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Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I’m looking forward to a great year of customer service.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

Myth #3: Flexible workspaces are too expensive for small businesses. There’s so many different niches and it does depend on budgets and different things like that as well. About this episode Have you heard these myths about the flexible workspace industry? Myth #1: Flexible workspaces are only for startups and freelancers.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

Colleen’s award criteria highlight success in areas including high proficiency, reflecting the core values of the organization, commitment to the organization’s cause or purpose, providing legendary customer service, internally and externally, and having a heart for employee advocacy. What inspires and motivates you?

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Service Untitled» Blog Archive » Employee engagement is a force.

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Service Untitled The blog about customer service and the customer service experience. Employees are concerned with customer losses, layoffs, employee turnovers, and the extra work that has resulted from under-staffing. The last few years have been a time for slashed training budgets. Train them.

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Increase customer loyalty by improving your brand

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There are a lot of successful businesses that are not the largest or the least expensive in what they sell. So what makes customer loyalty? Most likely its performance, reliability, offering something different which is worthwhile to the customer, and providing service far above what is commonly expected. There was more.

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Service Untitled» Blog Archive » Customer satisfaction surveys

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Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.