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Books & How to be a Better Assistant Through Suggested Readings

Musings of a High-Level Executive Assistant

Although I have found some other resources out there, I’ve gotten very mixed reviews from Amazon on certain titles which they’ve offered. I would like to start some books this week, to give myself those refreshers. Some of the books I have found seem a bit outdated, yet some resources have recommended them. Thanks again.

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When customer service defines a business culture

Service Untitled

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? There are no.

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results. The book starts out like a regular retail sales training book, but highlights some great ideas.

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Tips for Managing Politics In the Workplace During Election Season

Success

Update your policies and procedures It’s time to bust out that dusty handbook (which is hopefully not in actual book form anymore). We’re reviewing our financial budgets and projecting different scenarios based on each potential election outcome,” says Gillian Dewar, chief financial officer at Crediful.