Musings of a High-Level Executive Assistant

MARCH 18, 2014

I would like to start some books this week, to give myself those refreshers. So, this is why I am turning to you, perhaps with all of the knowledge you’ve garnered in your time as an EA and an avid reader, you’ve come across some valuable books that truly affected how you perform your role.

Email 40

Email Confidence Etiquette Skills 40

Service Untitled

FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? There are no.

Customer Service 40

Customer Service Etiquette Social Media Promotion 40

Service Untitled

JULY 15, 2010

He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results. The book starts out like a regular retail sales training book, but highlights some great ideas.

Customer Service 40

Customer Service Interviewing Training Expenses 40

Success

NOVEMBER 16, 2023

Update your policies and procedures It’s time to bust out that dusty handbook (which is hopefully not in actual book form anymore).

Management 265

Management Policies Stress Environment 265