article thumbnail

Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

2013 69
article thumbnail

Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

The book emphasizes that satisfying customers is not complicated. Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction. The book provides practical information for customer service employees. We’ll Pick You Up.&#

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Book Review: Four Seasons – The.

Service Untitled

The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service.

article thumbnail

Solutions to Travel Planning Problems

Office Dynamics

I understand we covered a TON of material in a short period of time, so please feel free to review the recorded presentation. TRAVO is not a corporate booking tool. Flight / Hotel availability is real time so you should be able to book on any internal corporate booking site or travel agency for the exact same selections.

Travel 100
article thumbnail

Books & How to be a Better Assistant Through Suggested Readings

Musings of a High-Level Executive Assistant

Although I have found some other resources out there, I’ve gotten very mixed reviews from Amazon on certain titles which they’ve offered. I would like to start some books this week, to give myself those refreshers. Some of the books I have found seem a bit outdated, yet some resources have recommended them. Thanks again.

Email 40
article thumbnail

Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I then review the list and organize it by priority and then copy and paste it into a “touch base” email I send to my CEO. I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. Any books or reading up on this would be helpful too please.

Attire 40
article thumbnail

Finding The Best Travel Deals - Online!

Professional Assistant Blog

By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? Home About Me Advertise Finding The Best Travel Deals - Online! Do you feel like you are going to lots of websites to find the best deal? Write a comment and let us know.

Travel 100