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Books & How to be a Better Assistant Through Suggested Readings

Musings of a High-Level Executive Assistant

MARCH 18, 2014

I would like to start some books this week, to give myself those refreshers. So, this is why I am turning to you, perhaps with all of the knowledge you’ve garnered in your time as an EA and an avid reader, you’ve come across some valuable books that truly affected how you perform your role.

Email 40
Email Confidence Etiquette Skills 40
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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

JULY 15, 2010

He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results. The book starts out like a regular retail sales training book, but highlights some great ideas.

Customer Service 40
Customer Service Interviewing Training Expenses 40
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