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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister.

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Alliance Virtual Offices And Syncaroo Announce Partnership

Allwork

Alliance Virtual Offices is the original wholesaler of virtual offices and actively services 180,000+ businesses globally. The partnership with Syncaroo is set to provide a comprehensive turnkey solution that promises to boost bookings while minimizing the need for manual processes.

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Alliance Virtual Offices Partners With Syncaroo To Maximize Revenue And Streamline Operations For Flexible Workspace Operators

Allwork

Alliance Virtual Office’s new partnership with Syncaroo provides a turnkey solution that enables centers to increase bookings while reducing time-consuming manual intervention. Alliance’s partnership with Syncaroo provides a turnkey solution that enables centers to increase bookings while reducing time-consuming manual intervention.

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How the Best Hotels Win Repeat Bookings

The Small Business Blog

Follow these golden rules to build a reputation as a caring bed and breakfast, boutique hotel or national chain, to win repeat bookings. Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Here’s how to do it…. Offer the best nights’ sleep.

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6 Benefits Of Embracing AI In Your Coworking Space

Allwork

AI software can help coworking spaces track bookings, report problems, and easily provide credit/refunds to customers. Personalizing communication and utilizing AI can help create a more streamlined process for customer service and operations. This will improve both customer service and customer retention.

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Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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Customer Service Blogs to check out

Make or Break Moments

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)