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Why Is It Important To Enforce Your Pricing, Everywhere?

Allwork

A MAP policy outlines the minimum price at which aggregators can advertise your products. It does not affect the price at which the product can actually be sold, only how it is advertised to the public. If an aggregator doesn’t honor this price range, you have the right to remove your product from their inventory.

Policies 290
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TikTok Is Here to Stay—Is Your Brand Ready?

Success

This data is especially important when considering that 74% of all consumers rely on social media for purchasing decisions, and nearly half use the platforms to discover new brands. The next generation and incoming workforce—a bulk of your potential hires and customer base—already spend a considerable amount of time on social media apps.

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BMW modeling customer service innovations after Apple

Service Untitled

If you have ever been to the Genius Bar at an Apple store, knowledgeable men and women in blue shirts walk around the store carrying their iPads teaching, explaining, or helping set up appointments about an Apple product. Possibly Related Posts: Is British Airways providing better customer service or are they stalking you?

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Getting back to the basics of effective customer service

Service Untitled

In one of the most successful self-help books, The 7 Habits of Highly Effective People , author Stephen Covey identifies the elements truly effective people use regularly as tools towards their success. Might we just build trust and more satisfied customers by getting back to basics, and using proven methods of success?

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Book Review: Roadmap to Revenue

Service Untitled

I just finished reading Roadmap to Revenue : How To Sell The Way Your Customers Want To Buy ( Amazon.com link ). The book was written by Kristin Zhivago, a Revenue Coach and worldwide speaker who helps CEOs and entrepreneurs understand what customers really want and how they want to buy.

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Is your customer service “naughty” or “nice?”

Service Untitled

The same kind of question arises when an organization charges less for a product online than if you actually walked into the store? Who wouldn’t question why a return policy for the same online store would be 45 days, but the in store return policy is only 30 days? to extra fees if you have talked too long to grandmother.

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When customer service defines a business culture

Service Untitled

I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Do we want to deliver a better or different product? And that was before the bride purchased even a garter. There are no.