Success
OCTOBER 5, 2021
Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.
The Small Business Blog
MARCH 7, 2010
Top 5 Tips for Writing a Staff Handbook by Stefan Töpfer on Mar 08, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make sure you include a disclaimer stating that the handbook is not a legal document. Write a draft version first and get it checked by your lawyer.
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Service Untitled
FEBRUARY 2, 2011
I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Other choices might include customer service, redesign of the work place, or an enlightenment of a stale, outdated company presence.
All Things Admin
JANUARY 8, 2024
Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Procedure – A documented, step-by-step guide that tells someone how to complete a certain task or process.
Stephanie LH Calahan
JANUARY 8, 2010
She trains, consults, and publishes handbooks that contain phrases for discussing performance. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Barbara Brown, PhD shows managers how to improve employee performance by linking performance to results.
The Small Business Blog
MARCH 9, 2010
Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. If you don’t have integrity, nothing else matters.”
The Small Business Blog
MARCH 2, 2010
« Top 5 Tips for Giving a New Business a Kick Start Top 5 Tips for Writing a Staff Handbook » « Previous Entries This entry was posted on Wednesday, March 3rd, 2010 at 2:30 am and is filed under SME-Blog , bootstrap. You can follow any responses to this entry through the RSS 2.0
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