Books Customer Service Finance Handbook 
The Small Business Blog
MARCH 7, 2010
Top 5 Tips for Writing a Staff Handbook by Stefan Töpfer on Mar 08, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make sure you include a disclaimer stating that the handbook is not a legal document. Write a draft version first and get it checked by your lawyer.
All Things Admin
JANUARY 8, 2024
Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Procedure – A documented, step-by-step guide that tells someone how to complete a certain task or process.
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Service Untitled
JULY 15, 2010
Service Untitled The blog about customer service and the customer service experience. He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results.
The Small Business Blog
MARCH 9, 2010
Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. If you don’t have integrity, nothing else matters.” Digg Furl Netscape Yahoo!
The Small Business Blog
MARCH 2, 2010
Many small businesses struggle to find finance, especially with the financial climate being as decidedly frosty as it is at present. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
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