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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

The book emphasizes that satisfying customers is not complicated. Three questions pertaining to customer service became staples: How satisfied were you? Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction.

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Colour Coding Works.

Laughing all the Way to Work

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. Lets enjoy our day together.©

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What happens to your website if you die | Men With Pens

Men With Pens

I maintain this password book (let’s say passbook) religiously and store online and offline (don’t even think about stealing or hacking it, it is protected quite strongly), not only because it will help me to recall whenever and wherever needed but also because I have thought about “what happens when I die&#.

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