Books Copyright Etiquette Training 
Laughing all the Way to Work
JANUARY 19, 2009
© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. I finally had a chance to sit down and read your book over the holiday.
Service Untitled
JUNE 8, 2010
The book emphasizes that satisfying customers is not complicated. Included in the training were steps to turn angry customers around. Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction. We’ll Pick You Up.&#
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Laughing all the Way to Work
AUGUST 15, 2009
© Copyright Patricia Robb 2010 16 August, 2009 Warning! Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.©
Laughing all the Way to Work
MAY 16, 2010
© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Is the boardroom booked? Lets enjoy our day together.©
Laughing all the Way to Work
FEBRUARY 19, 2009
© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I finally had a chance to sit down and read your book over the holiday. Excellent material!
Laughing all the Way to Work
NOVEMBER 9, 2008
© Copyright Patricia Robb 2010 9 November, 2008 Contest! Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I am remiss.
Laughing all the Way to Work
NOVEMBER 10, 2008
© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.© Well that didnt take long.
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