Success

FEBRUARY 17, 2022

The tech company did not reinvent taxis, but rather how the client engages with ride-booking services. Webb says most businesses can break down the customer experience into five touch points: • Pre-touch: Your marketing, social media, blog and word-of-mouth referrals all set the stage for the customer’s experience and expectations.

2016 290

2016 Social Media Mentoring Goals 290

Success

AUGUST 17, 2021

Juliet’s approach has helped companies including Nike, Google and Spotify help increase their employees happiness and productivity, which she outlines in her book, A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work. That doesn’t mean more time for social media scrolling, though.

Phones 290

Phones Social Media Environment Calendars 290

The Small Business Blog

MAY 25, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Forex Robot : Take Your Company Public In Less Than 10 Days?

Social Media 100

Social Media 2007 2008 2006 100

Stephanie LH Calahan

SEPTEMBER 20, 2010

Check out this great tool | Main | Getting Organized Helped Me Find Health and Lose 65+ Pounds » Can You Define Social Media Clutter?   JaniceSimon   What clutters up Twitter -- convos between people who should either DM, email or talk on phone & those who repeat post several x's per day. to be clutter.

Social Media 100

Social Media Twitter Facebook Networking 100

Allwork

AUGUST 18, 2022

My day is primarily full of phone calls with Ukrainian and foreign media and organizations because I’m helping local initiatives sound loud worldwide… I’m also looking for different military equipment suppliers, such as vests and gas masks abroad, negotiating the lowest prices, and (connecting) them with our local volunteers.” .

2018 343

2018 Suppliers 2017 Social Media 343

Success

JUNE 23, 2021

Allowing employees to work from home will definitely zap company culture and drain productivity. For established companies who rely on a remote workforce, like BELAY —a staffing company that provides virtual support teams—this rush of productivity is no surprise. Virtual assistants, it appears, are part of the new normal.

2021 226

2021 2020 Calendars Cubicle 226

Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. How do YOU feel when you call a company and are greeted by a machine that says “please listen carefully as our menu options have changed,&# and so on?

Phones 100

Phones Customer Service 2009 2008 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Respect your address book and their time. Company-wide Social Collaboration Sites. Don’t forward items to everyone in your address book. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Respect your address book and their time. Company-wide Social Collaboration Sites. Don’t forward items to everyone in your address book. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Respect your address book and their time. Company-wide Social Collaboration Sites. Don’t forward items to everyone in your address book. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Respect your address book and their time. Company-wide Social Collaboration Sites. Don’t forward items to everyone in your address book. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

All Things Admin

FEBRUARY 20, 2023

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Collectively, these skills allow a company to reach more customers and serve them more effectively while cutting costs and setting themselves apart from the competition. Let’s look at each component individually.

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

Musings of a High-Level Executive Assistant

MARCH 10, 2017

I had always meant to expound on that post about how the internet, social media, and networking online play a very big role for how I conduct my search and also improve my chances of protecting myself. Google voice, Sideline, and other companies offer local phone numbers for free. That company looked online and found me.

Social Media 40

Social Media Job Hunting Resume UPS 40

Success

SEPTEMBER 20, 2022

Looking at your phone you find three texts that say, “Hey is this meeting happening?”. A word of caution: Brushing your teeth, taking your meds and reading self-help books is self-maintenance, not self-care. Inspire: Read or listen to books in order to lift your spirit. Then we wonder why burnout strikes. Always be shipping.

Goals 312

Goals Health Stress Social Media 312

Success

SEPTEMBER 21, 2021

This doesn’t have to mean putting on a tie and helping corporations “find efficiencies”—it could be a simple bartending job three nights a week or a few hours driving for Uber, maybe even helping your old company by keeping some of your old duties on a contract basis. You are the company. Sure, it’ll be tough, but I’m tougher!”

Salary 363

Salary Credit Card Mentoring Budget 363

The Marq

OCTOBER 26, 2009

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. Theres no real business value in such postings, though some may argue there is personal historical and social value.

Social Media 40

Social Media 2009 Twitter Phones 40

Small Business Labs

MAY 12, 2010

Blog powered by TypePad Member since 01/2005 « 1 in 8 Consumers Forecasted to Cut or Eliminate Cable TV in 2010 | Main | An Overview of the Non-Profit Sector » May 12, 2010 Smartphone Sales to Over Take Feature Phone Sales in 2011 Nielsen is forecasting that smartphone sales in the U.S. will exceed "dumb" phones in 2011. 

2011 100

2011 Phones 2010 Retirement 100

Office Dynamics

APRIL 24, 2017

The checklist below is split up into different sections of the trip: booking, planning, packing, and flying! Booking Your Trip. Booking your trip is probably the most stressful part of the planning process. Search for your loyalty program before you book. Calling all admins: celebrate admin day and treat yourself!

Administrative Professionals 200

Administrative Professionals Travel Clothes Restaurants 200

Success

JANUARY 8, 2023

Before 2019 was out, I’d turn 40, Laura and I would each accept unexpected job offers and a publisher would sign me up for a book deal. Committed to a new job, to the book. He was the alumni distinguished professor of psychology at the University of Illinois, and co-edited three books on subjective well-being. What if I’m not?

2019 264

2019 Holidays Email 2017 264

Productivityist

FEBRUARY 13, 2015

If you want to use social media, match the message with the medium. This last sentence is the summary of Gary Vaynerchuk’s’ three books , but like the other insipid advice that precedes it, that tells you everything and nothing. Let’s break down each of the books to see what Vaynerchuk says about creating content online.

Social Media 40

Social Media Restaurants AT&T Twitter 40

All Things Admin

FEBRUARY 27, 2024

Procedures are more than just documents; they are a roadmap for new hires, guiding them through the complexities of their new role and the company culture without constant supervision. Even if you’ve performed similar roles before, your first days and weeks at a new company were probably a bit daunting.

Training 52

Training Mentoring Policies Project Management 52

Tips From T. Marie

AUGUST 17, 2016

I could probably write a book on how many ways online technology can improve your customer service, but let’s start with: Conduct customer satisfaction surveys. Nielsen statistics show that 33% of consumers prefer to contact businesses via social media rather than by telephone. That’s the bad news. Create a relationship.

Customer Service 100

Customer Service Social Media Facebook Twitter 100

BioTeams

AUGUST 3, 2010

Interesting post on the idashboard blog which shows up how mass sentiment expressed through social media such as twitter can be automatically extracted into data visualization software and the results displayed in almost real-time. Read Taming the Twitter.

Social Media 40

Social Media Twitter Networking Collaborate 40

BioTeams

SEPTEMBER 7, 2009

One of the biggest challenges for any Enterprise today is Social Media Optimisation, defined as "a set of methods for generating publicity through social media, online communities and community websites." To run the Social Media Optimization Simulator Game. About Ken Thompson.

Social Media 40

Social Media Networking Budget Collaborate 40

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service. Expectations.

Social Media 100

Social Media Customer Service Phones AT&T 100

Practically Perfect PA

JULY 21, 2016

… And then you get the dreaded phone call… ‘I’m stuck in traffic and I’m going to miss my flight’… Ahhhhhhhh!!!! Ideally you want to book a hotel attached to the airport or one that offers a shuttle service to the terminal so that your Executive doesn’t have to worry about ground transport.

Travel 100

Travel ASAP Social Media Phones 100

LEADERASSISTANT.COM

MARCH 28, 2024

Traditionally, executive assistants were seen as secretarial staff, making copies and answering phone calls. Highlighting your company culture and values can also attract candidates who fit your team well. You can mention specific examples of team events, leadership styles, and company missions.

Interviewing 52

Interviewing Cover Letter Skills Resume 52

Small Business Labs

OCTOBER 19, 2010

Blog powered by TypePad Member since 01/2005 « Education Driving the She-conomy | Main | Software "Super Vendors" and Barbell Industrial Structures » October 19, 2010 Large Companies Recovering - Small Businesses Still in Recession Large corporations are recovering from the recession and seeing sales increases. 

2010 100

2010 Retirement 2020 Finance 100

Tips From T. Marie

JANUARY 4, 2017

Little did I know that 3 months later, in April of 2007, some guy named Tim Ferriss would publish a little book entitled “The Four Hour Work Week” that would suddenly make the term ‘virtual assistant’ a popular search term. Some VA’s began to specialize in things like email marketing, online project management and social media marketing.

2007 122

2007 2017 Social Media Medical 122

Practically Perfect PA

JANUARY 4, 2013

Companies will be seeking to get the most out of the employees they already have so assistants should take advantage of this and try new and different challenges, this could be anything from organising corporate events to running the office facilities department. Social Media. New Technology . Virtual Meetings.

2013 100

2013 Social Media 2012 Salary 100

Tips From T. Marie

OCTOBER 24, 2019

Set a quitting time each day and not only shut off the computer but disconnect from business email and phone calls. When business is slow or you are still struggling to find clients, it’s incredibly easy to waste time on social media or fall down the online rabbit hole. Going it alone can be lonely.

Social Media 107

Social Media Stress Holidays Budget 107

Success

AUGUST 10, 2021

Why is company revenue down 20 percent? The scenario: You are an e-commerce solopreneur, and your startup teaches aspiring speakers how to book paid gigs with corporate clients. has worked with top companies worldwide since 1926 to solve their most intractable problems. 3 Types of Problems. Why am I so tired all the time?

Salary 312

Salary Lifestyle Budget Expenses 312

The Small Business Blog

NOVEMBER 2, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Forex Robot : Take Your Company Public In Less Than 10 Days?

2007 100

2007 2008 2009 2006 100

Virtual Moxie

NOVEMBER 15, 2021

Every company or specific item you’ll find on the list has made it here because of raves from someone I know, or because I absolutely love it. And, there are no affiliate links here, nor am I promoting any companies that have asked me to partner with them. . $22+ The company is pretty special, too. Experience Gifts.

Gifts 130

Gifts 2021 Holidays 2020 130

Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter?

Customer Service 100

Customer Service Social Media Phones AT&T 100

Step It Up VA Coaching

DECEMBER 8, 2011

Put the word out in your ezine, blog, and social media, before you head out for the holidays. Bringing a favorite e-book out of retirement for a limited time (or one last time) can help put money in your pocket while you sleep! Reach out for referrals. What better time than the holiday season to connect with people?

Holidays 100

Holidays Social Media 2012 Retirement 100

Stephanie LH Calahan

JANUARY 5, 2011

Electronic Information - Email and Social Media E-Mail Efficiency - Cleaning Out Your Inbox [link] -- Cathy Sexton offers some fast and easy tips to manage your inbox.     @Make has created a video that shows you how to set up your mail box so that every time the door is opened, you get an alert on your smart phone! 

Email 100

Email Management Social Media Phones 100