Make or Break Moments

MARCH 12, 2010

Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Practically Perfect PA

MAY 4, 2017

In a time where the majority of emphasis is placed on finding the best price, the easy route is to choose the cheapest option when booking your executive travel, especially when it comes to airport transfers, be it a group or individual. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

Travel 153

Travel Negotiating Customer Service Expenses 153

Customers Rock!

JUNE 26, 2011

This friend had earned enough miles for a free trip to Europe but hadn’t been able to fly AirlineX for awhile since his company now required him to fly the cheapest option (which this airline never was). The real pain in this case is the monthly emails that my friend receives from the airline.

Customer Service 100

Customer Service Credit Card Social Media Email 100

LEADERASSISTANT.COM

AUGUST 27, 2023

She’s the first individual to fill this position within the growing company, under leadership of a new CEO. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

OCTOBER 1, 2023

In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

Practically Perfect PA

MAY 4, 2017

In a time where the majority of emphasis is placed on finding the best price, the easy route is to choose the cheapest option when booking your executive travel, especially when it comes to airport transfers, be it a group or individual. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

Travel 100

Travel Negotiating Customer Service Expenses 100

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

Author of the book, Too Busy, Too Bored for Prayer: A 7-Day Challenge (available on Amazon). ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

NOVEMBER 19, 2023

@offsite on X Jared’s book, NETWORKING: How to Meet Influential People, Deepen Relationships, and Become a Super-Connector ABOUT JARED Jared Kleinert is the Founder/CEO of Offsite. Join my email list here if you want to get an email when a new episode goes live.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

DECEMBER 31, 2023

Be sure to check out the book Sage mentions in this episode -> The 29-Hour Work Day ) LEADERSHIP QUOTE When you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift. Sage recognizes the importance of being a stellar representation of the executive and the company.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

Management Restaurants Customer Service Budget 82

Allwork

OCTOBER 21, 2022

A workplace environment in which people, who are usually from different companies, share office space and work collaboratively. A person who works on a self-employed basis for different companies. Gig workers” are usually self-employed and carry out short-term tasks, known as “gigs” for different companies. Coworking Space .

2023 340

2023 Lifestyle Carbon Footprint Collaborate 340

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. In this episode of The Leader Assistant Podcast, Natalie Lee shares her journey from working in HR to being an executive assistant, working at a remote-first company, and nurturing psychological safety in the workplace.

Management 81

Management Restaurants Customer Service Budget 81

LEADERASSISTANT.COM

JUNE 25, 2023

Leigh Felton has over 25 years of experience working in executive operations and chief of staff positions for companies like Microsoft and the State of Washington. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

LEADERSHIP QUOTE If service is beneath you, leadership is beyond you. CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

Customers Rock!

MAY 5, 2011

I am so excited to share the news with all of you that I have a book coming out in July! And it is thanks to you, my faithful Customers Rock! The book is called The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers , being published by John Wiley & Sons.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

LEADERASSISTANT.COM

JANUARY 14, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

DECEMBER 3, 2023

In that episode, Cathy and I discussed implementing OKRs at your company, leading a team of assistants, onboarding team members, and more! THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

MAY 7, 2023

Prior to Cohere, Naomi was at DeepMind, the London-based artificial intelligence research company owned by Alphabet. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Join my email list here if you want to get an email when a new episode goes live.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) Join my email list here if you want to get an email when a new episode goes live.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

JULY 9, 2023

Tune in to this fascinating conversation as they share the secrets behind their successful partnership, from overcoming early challenges and how the partnership evolved as the company grew, to maintaining work-life “wholeness” through intentional communication and scheduling. Prior to starting Capacity, David was the CEO of Answers Corp.

Management 78

Management 2014 2017 2006 78

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can email me at podcast@leaderassistant.com.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

JANUARY 28, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. Join my email list here if you want to get an email when a new episode goes live. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She has been a communications lead and chapter lead of an employee resource group, a featured company blogger and most recently, the co-founder of the Administrative Community of Practice. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

LEADERASSISTANT.COM

AUGUST 6, 2023

Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 52

Restaurants Customer Service Budget Interviewing 52