Blog Information Interviewing Staples 
Stephanie LH Calahan
AUGUST 1, 2011
Do you need an easy way to delegate the input of contact and conversation information into a customer relationship management (CRM) tool? We know that during the time that business cards are exchanged and initial business is discussed, there is a lot of key information to keep track of. I also watched many others struggle with this.
On The Job
SEPTEMBER 13, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, September 13, 2010 Is it Time to Break Out of Your Workplace Clique? Anyone with a grandmother can probably remember this advice: You are known for the company you keep.
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Service Untitled
SEPTEMBER 15, 2009
Service Untitled The blog about customer service and the customer service experience. Having to repeat information to multiple agents or to the same agent. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.)
Laughing all the Way to Work
JUNE 23, 2009
Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.
Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. Three questions pertaining to customer service became staples: How satisfied were you? The book provides practical information for customer service employees. What could we have done to improve our service?
Make or Break Moments
MAY 7, 2010
Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. McLellan and Heaton have used their blogs to promote each book’s crop of contributors.
Men With Pens
MARCH 8, 2010
You may not think that your website, your blog, your freelance business, is something you need to think about in your last will and testament, but it is. Consider what you’d like for your website, your blog or your online business if you were to pass on. A lot of irritation. Who Wants My Business? So go ahead.
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