Allwork
APRIL 29, 2024
Using AI to help craft your cover letter gives you an edge While the traditional cover letter remains a staple in the job application process, incorporating AI technology into the development of your cover letter can help take your application to the next level — showcasing your professional skills and qualifications in a more compelling manner.
Stephanie LH Calahan
AUGUST 1, 2011
Do you need an easy way to delegate the input of contact and conversation information into a customer relationship management (CRM) tool? We know that during the time that business cards are exchanged and initial business is discussed, there is a lot of key information to keep track of. I also watched many others struggle with this.
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On The Job
SEPTEMBER 13, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, September 13, 2010 Is it Time to Break Out of Your Workplace Clique? If youd rather staple your own thumb to your tongue rather than attend an office party, its going to be noticed.
Laughing all the Way to Work
JUNE 23, 2009
I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need. Too much information.
Make or Break Moments
MAY 7, 2010
Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox.
Service Untitled
SEPTEMBER 15, 2009
Having to repeat information to multiple agents or to the same agent. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)
Service Untitled
JUNE 8, 2010
Three questions pertaining to customer service became staples: How satisfied were you? The book provides practical information for customer service employees. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. What could we have done to improve our service?
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