Remove Blog Remove Customer Service Remove Social Media Remove Tips
article thumbnail

Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

article thumbnail

The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

Gifts 271
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A simple approach to generating marketing content that will also help you deliver better customer service

The Small Business Blog

The research highlighted that the most common causes of calls to businesses were to do with: Customers chasing information about deliveries, how to… Read the full article here: A simple approach to generating marketing content that will also help you deliver better customer service on: THE SMALL BUSINESS BLOG.

article thumbnail

The Zen of Social Media Marketing

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. 1 week ago More updates.

article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. 1 week ago More updates.

article thumbnail

Social Media is Not About Direct Marketing

Andrea Kalli

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Feel free to grab the code below.

article thumbnail

Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

Trendy Blogging: Industry Trends and Coworking Benefits Imagine your website as a magazine that your members can’t put down. Blogging about industry trends and coworking benefits is like sharing juicy insights that keep your readers hooked. Ready to create some buzz? Let’s dive in!