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What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow.

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Customer service mistakes that go bump in the night

Service Untitled

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

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Social Media is Not About Direct Marketing

Andrea Kalli

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Should those two business go together?

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Be Easy to Find: Use Your Name

Make or Break Moments

A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Business professionals are using their name on LinkedIn, Twitter and Facebook so that they have one consistent brand image. I set up a Wordpress.com blog and with the exception of the $9.95 So have your purchased your name as a URL?

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. On occasion, we see true ROI calculated from social media initiatives.

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Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog.

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Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

So called experts claimed that blogging had died several years ago when Twitter and Facebook exploded in popularity. Blogs and other content marketing methods take their rightful place as king again in 2015. I’ll take it a step further and say that they also want real content on your blog or in your newsletters.

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