Service Untitled

APRIL 11, 2011

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

Social Media 40

Social Media Customer Service Twitter Facebook 40

The Small Business Blog

AUGUST 7, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

UPS 100

UPS 2007 2008 2009 100

Make or Break Moments

JUNE 14, 2010

I hosted the local meet up in my community and eight people signed up. While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. Talk about a make or break moment. Eight pm is a tough time for a meeting.

UPS 100

UPS Customer Service 2009 2008 100

The Small Business Blog

JUNE 8, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Is Your Business Blogging? then you should most definitely consider having a blog.

2007 100

2007 2008 2006 2009 100

Service Untitled

OCTOBER 28, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

Service Untitled

OCTOBER 27, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

Service Untitled

DECEMBER 5, 2012

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

Social Media 40

Social Media Customer Service 2005 Facebook 40

The Small Business Blog

FEBRUARY 16, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Getting Fired Up! So, now it’s more important than ever to get your team fired up.

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

MAY 30, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. What is Small Business Infrastructure? How to be successful and eco-friendly. Do you think.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 26, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Please enter your real name, not your company, product or services name.

2007 100

2007 2008 2006 2010 100

The Small Business Blog

NOVEMBER 9, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Organizations are working to help them size up. You want a little more. Do you think.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

MAY 13, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. It is blogs with personality (like yours Stefan) that tend to do well. Do you think.

2010 100

2010 2007 2008 2006 100

The Small Business Blog

JUNE 29, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. « Top 5 Serious Start-Up Mistakes Is Your Networking Fishy Enough?

2010 100

2010 2007 2008 2009 100

The Small Business Blog

AUGUST 3, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. On-Demand Small Business Infrastructure™ allows you to run your business online. 9-5 or 5-9?

2007 100

2007 2008 2010 2009 100

The Small Business Blog

NOVEMBER 16, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Benefits of Online Software for Small Business. What is Small Business Infrastructure?

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. Community for small business outsourcing and cost control.

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

DECEMBER 14, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. How to be successful and eco-friendly. Making your small business carbon neutral.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

APRIL 29, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. How to be successful and eco-friendly. Making your small business carbon neutral.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

NOVEMBER 2, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

OCTOBER 26, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. You ask a question, I answer! What is Small Business Infrastructure?

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 23, 2009

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. Community for small business outsourcing and cost control.

UPS 100

UPS 2007 2008 2009 100

Customers Rock!

MAY 5, 2011

This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. In fact, one of the reasons I started Customers Rock!

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

The Small Business Blog

APRIL 8, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. The overall set-up cost could be from five to ten thousand pounds. Do you think.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

JANUARY 25, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Keeping Track and Keeping Up: Are You Focused? You ask a question, I answer!

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

FEBRUARY 7, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2008 100

2008 UPS 2007 2006 100

The Small Business Blog

MARCH 11, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Get creative and blog about the life-changing effects of image consultants.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

AUGUST 7, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. E-Mail me or follow me. Community for small business outsourcing and cost control.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 4, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Please enter your real name, not your company, product or services name. — ST.

2008 100

2008 UPS 2007 2006 100

The Small Business Blog

APRIL 21, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. What is Small Business Infrastructure? You want a little more. You want the whole tree."

2008 100

2008 2007 2009 2006 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies? She started. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

The Small Business Blog

MARCH 20, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. These guys must be reading my blog, each one of these ideas was achievable.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

AUGUST 15, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Keep up to date – update your cost sheet on a regular basis. Do you think.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 17, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Please enter your real name, not your company, product or services name.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

DECEMBER 29, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Would Danette’s unemployment benefits be shut off if she starts up a business?

2008 100

2008 2007 2009 2006 100

The Small Business Blog

MAY 20, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Small Business Start-Up Idea – C.V. How to be successful and eco-friendly.

UPS 100

UPS 2008 2007 2009 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

The Small Business Blog

JANUARY 22, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. There are companies who will help you to set up or do business abroad, like Zana Network.

2008 100

2008 2007 2009 2006 100