Make or Break Moments

JUNE 27, 2010

I have had many…well, a few… okay – my Mom wanted to know when the next event was that I’d be speaking. In order to make room for this new page I deleted the page that offered the free download of my Customer Relationship e-book 7 customer relationship lessons from classic fairy tales.

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Calendars Customer Service 2009 2008 100

Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. Short articles can link to important events or news relating to your particular business. Newsletters can give business tips, helpful hints, and remind customers of products and services.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Make or Break Moments

MAY 26, 2010

The leader of the event talked about a tool Harvard Business Review has developed to help you hon your elevator pitch. But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. It is called the Elevator Pitch Builder.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

I’m very excited about the events and have receive great feedback from potential attendees. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 14, 2010

This daylong event will include a multitude of wonderful programs – over 40 speakers will offer workshops and panel discussions from tax law, loan opportunities, energy conservation projects and “How to Get $1 Million Dollars Worth of Visibility with Little or No Money Down&# presented by Tina Jesson , Visiblity Creator, Brownsburg, IN.

Customer Service 100

Customer Service 2010 2009 2008 100

Service Untitled

MAY 19, 2010

Service Untitled The blog about customer service and the customer service experience. photo credit: Creations by Ro Possibly Related Posts: More customer service thank you notes Sending out thank you notes for either services or products. If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette Business Cards 2010 40

Make or Break Moments

JUNE 4, 2010

So when Seth raised the call for people to host/sponsor/attend this Linchpin event I jumped in with both feet and selected a location in Hudson, OH. I look forward to meeting other such passionate individuals at the up coming Linchpin event and I would encourage you to find an event or host one yourself this coming June 14th.

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Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 3, 2010

The committee that planned this event did a terrific job. It was an incredible day – more about what I learned in future posts – and several sponsors provided beverages and food to make the day completely FREE to those in attendance. One of the sponsors was one I’d not heard of Avitae. It is bottled CAFFIENATED water.

Customer Service 100

Customer Service 2009 2008 2010 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! Interviews are tricky because no one will admit or see themselves as NOT a team player or admit to being difficult. She's awful and does not work well with the team. I was fooled!!

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Interviewing Resume Skills Promotion 40

Make or Break Moments

JANUARY 1, 2010

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Service Untitled

MARCH 26, 2010

Service Untitled The blog about customer service and the customer service experience. Working as a group, customer service representatives can identify what they deem as important ways to satisfy customers. Setup customer focus groups and ask for feedback. I hope you enjoy it.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. This idea can apply to customer service as well. The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

Make or Break Moments

FEBRUARY 16, 2010

Now I wish I could say that this is the first time this has happened, but sadly – it is apparently the only way both of my children operate because I’ve lived this same event at least 10 times in the last six years. “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow?

Learning 100

Learning Customer Service 2009 2008 100

Make or Break Moments

JUNE 21, 2010

The same is true for our business and our relationship with our customers. Can we start a blog? Attend a new networking event? Add a new service or product? If there isn’t anything you would DO differently – is there a new way to LOOK at your business or your customers that might make a difference?

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

APRIL 14, 2010

Service Untitled The blog about customer service and the customer service experience. The other credit card I really like for their customer service is my American Express Platinum Card. The downside of the Platinum card centers around the travel and concierge services.

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Credit Card Customer Service Purchasing Travel 40

Make or Break Moments

APRIL 15, 2010

LinkedIn Groups are a great place to share knowledge, get questions answered or spotlight an upcoming event. Right now I’m using two of my groups to gather stories for my Hate My Customer project. You can join groups to find prospects, groups filled with your competitors or groups where you’ll recognize a neighbor or two.

Customer Service 100

Customer Service Social Media 2009 2010 100

Service Untitled

OCTOBER 11, 2010

Service Untitled The blog about customer service and the customer service experience. Beginning this year, it will become an annual fund-raising event for the Terry Fox Cancer Research Fund and we will not stop until cancer has been beaten.

Customer Service 40

Customer Service Travel Training Etiquette 40

Make or Break Moments

MAY 6, 2010

While at the event I met some amazing women and reconnected with some I’d not seen in years. Instead, Hamwi rolled up a waffle and plopped a scoop of ice cream on top, creating one of the world’s first ice-cream cones. He helped his neighbor – and, in the process, made a fortune.

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Collaborate Customer Service 2009 2008 100

Make or Break Moments

MARCH 21, 2010

It’s about case studies and the stories and events that are much better in the re-telling than in the moment. Should the CEO have a blog? What happens when the time for talking is over? This section is about working at the coalface of social media. It’s about the real world lessons that come hard and fast. Do they just green light it?

Social Media 100

Social Media 2009 Customer Service 2010 100

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

Success

FEBRUARY 15, 2022

An 18-year blogging veteran, Ajayi covers all things culture with a critical yet humorous lens on her website Awesomely Luvvie and wrote the instant best-sellers Professional Troublemaker: The Fear-Fighter Manual (2021) and I’m Judging You: The Do-Better Manual (2016). Best-selling author, event producer, mentor, public speaker, trainer.

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Mentoring International 2021 Social Media 310

LEADERASSISTANT.COM

OCTOBER 22, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So I When interviewed, I don’t. He is the one that gets the people to do the greatest things.

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Management AT&T 2018 Training 98

The Small Business Blog

NOVEMBER 23, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. This interview with one private lender tells what private lenders look for before investing and one way to find one.

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UPS 2007 2008 2009 100

The Small Business Blog

DECEMBER 7, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You want a little more. You want the whole tree." 1 week ago More updates. Do you think. My personal favourite is #4.

2009 100

2009 UPS 2007 2008 100

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

“I came across your blog while surfing the net for information on high-level executive assistants. I found your blog very helpful. Dear MJ, I’m glad you enjoy my blog. In interviews I’ve said that I’ve worked for introverts and extroverts and my job is to conform to the needs of my boss. I hope I can be of some help!

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Temping Cover Letter Interviewing Resume 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. I suggested it to the person organizing the event so I could help out and work it, but also to meet the direct reports of my CEO and the rest of the team at the headquarter office there. I’m going to keep reading your blog regularly.

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Attire Etiquette Clothes Time Zones 40