Tips From T. Marie

JANUARY 20, 2015

This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service. I’ve been with Verizon as my cell phone carrier for the past 11 years, even though other companies have offered me everything from a free phone to unlimited minutes over the years.

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Customer Service Verizon Phones Expenses 100

Customers Rock!

JANUARY 24, 2012

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. There are many ways to measure the success of social media at an organization.

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Social Media Verizon Customer Service 2012 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. Having to repeat information to multiple agents or to the same agent.

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Customer Service Verizon Staples Phones 40

Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances.

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The Marq

DECEMBER 10, 2009

Ive waited YEARS for Verizon to get a decent Smart Phone. BASIC PHONE: Sound quality and connections (rarely a dropped call) are better on the Verizon network (than iPhone on AT&T) 2. I’d love to write a review about it, but I’ve not yet purchased it. Below is his review. Here are the key points of comparison 1.

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Verizon Keyboards Phones Google 40

The Marq

DECEMBER 17, 2009

If you’re listening AT&T and Verizon, you may want to take note that you lost my business. I have an unlimited family plan with T-Mobile at reduced fees due to my five-year loyalty to them that none of the other providers were willing to match. So, I read up on other Smartphones available through T-Mobile. TheMarq.com.

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Keyboards Verizon 2009 Expenses 40

Men With Pens

MAY 2, 2010

Or which company made it. Not your blog; the part of your website that’s devoted to convincing your readers to buy your services. Chat with you later… Josh Josh Garcia´s last blog. Chris Mower´s last blog. Meier´s last blog. Words are everywhere. All these words are there for a reason.

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2010 AT&T Calendars Verizon 40