Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. The larger the company, the less time people spend in the office, the smaller the company.

AT&T 248

AT&T Environment Travel Restaurants 248

Laughing all the Way to Work

JANUARY 10, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

APRIL 3, 2017

One of the major ways we do that is to host our annual blog-a-thon whereby we post a blog every work day in the month of April. Aside from my blogs, we have several guest bloggers providing amazing information! Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Laughing all the Way to Work

MARCH 1, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Professional Assistant Blog

FEBRUARY 25, 2008

Home About Me Advertise Top Reasons for Working in Large and Small Companies By The Professional Assistant on Monday, February 25, 2008 Filed Under: Job Seeking , Productivity , Travel D o you work in a large company ? A small company ? Here are my top reasons for working in each type of company.

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

OCTOBER 18, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Networking 100

Networking Time Zones IAAP International 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I’m doing this thing I learned at one of the four other job jumps I did.

Attire 40

Attire Etiquette Clothes Time Zones 40

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The lady that disapproved used to work for a very corporate company and happened to be my boss because she was the CEO's assistant. The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

OCTOBER 14, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Alexis Bonari is a freelance writer and blog junkie.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

APRIL 15, 2012

Annual Blog-a-thon for Administrative Professionals. We are holding the 4th Annual Blog-a-thon for the Administrative Profession. To learn more about the blog-a-thon and how you can win great prizes check out the Administrative Professional's Blog-a-thon Page for the full message. Welcome to the Who Took My Pen.

Administrative Professionals 100

Administrative Professionals Etiquette 2012 Filing 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Pay attention or it could cost your company money.

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Great blog - just found it via twitter! Lets enjoy our day together.©

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. Think of it as the “telephone&# game we played in the second grade.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. Here are some of the basics I learned: Listen to what customers want. Listen to my complaints.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. It saves the company a huge amount of time, and keeps people happy. It actually was a good opportunity for me to gather information for today’s blog.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed. So what does a survey like this tell us, and how can we benefit from such statistics?

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. It’s not much different in most other businesses; companies can ask and then act on consumer answers. Perhaps it is a good idea if a company owner becomes a customer and walks in the shoes of a consumer.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. The course traditionally goes on to warn agents about the possible negative impact on the company and business. What would a successful outcome then be for the company and for the customer?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

AUGUST 31, 2009

Service Untitled The blog about customer service and the customer service experience. One thing I noticed after I ordered something I didn’t actually need was that Amazon has what is probably the simplest return process I’ve ever seen from any online company. Locate the order that contains the item you want to return.

USPS 40

USPS Customer Service Etiquette 2006 40

Service Untitled

MARCH 24, 2009

Service Untitled The blog about customer service and the customer service experience. I did go to Disney on Saturday and here is my blog post about my experience. Very few companies do a better job at managing crowds than Disney and whenever I was in line, I was impressed with how well Disney manages the waiting process.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Service Untitled

SEPTEMBER 27, 2010

Service Untitled The blog about customer service and the customer service experience. Efficiently handling customer service calls doesn’t mean spending 25 minutes with one customer.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Stay away from the customer service representative who makes too many exceptions, is inconsistent with company policy, practices, and procedures. Companies need a united front and have to work front and back offices to become efficient.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Indeed security lines are now less crowded, but haven’t passengers learned how to go through security lines; we pull out our laptops, don’t pack liquids, use plastic bags for allowed toiletries, etc.? The lines move a lot faster now.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

SEPTEMBER 10, 2009

Service Untitled The blog about customer service and the customer service experience. All we need is for senior leaders to occasionally walk through our areas, show interest in what we do, spend time understanding what we are learning from customers, and thank us for our contribution.&# Great customer service is not “rocket surgery!”

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s assume that employees want to do their best when hired, however a company’s ability to create a culture where people are accountable is a daunting task. Check out my blog post about empowering employees at [link].

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. You have to show your executive and business owner how investing in your development will benefit them or the company. Some colleges offer scholarships.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? The attendant grabbed a beer, deployed the emergency chute, and slid away until the Port Authority police arrested him later that day. Training is based on practice, practice, practice.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JANUARY 18, 2010

Service Untitled The blog about customer service and the customer service experience. Every complaint should be handled as a learning experience. If it wasn’t important, chances are the customer would not be complaining, so one must always recognize the validity of any complaint. Always have a resolution for the complaint.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. As an American Express cardmember myself, the workings behind the 160 year old company were also personally interesting to me. Question: Tell me a little bit how you got started at American Express, what your role is, and what you do at the company?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Let’s see how companies rebuild tarnished reputations. Will it work?

Customer Service 40

Customer Service Clothes Etiquette 2010 40