Make or Break Moments

JANUARY 19, 2010

I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos.

Gifts 100

Gifts Customer Service 2009 2008 100

Make or Break Moments

AUGUST 9, 2010

Drug Mart is a quality store, has lots of great stuff at affordable prices. It isn’t the products or the prices or the special sales. Oh, management might have felt she talked to customers too long, but it was her friendship and genuine interest that kept us coming back between 8-4pm Monday-Friday. Week after week.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 17, 2010

These things have really worked for me … probably because few people do them anymore, and just like price and demand … if it’s rare, it’s treasured! I also practice the age old art of hand written thank you notes and calling when promised. A hand written notes says that you took time and gave it some thought.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 19, 2010

So throwing out the high and the low, I started to look for people to interview. Most cover letters stated that English was their first language or that they had experience with transcribing English Some listed their experience in audio transcription I narrowed it down to a few – prices ranging from just under $4/hour to $16/hour.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Make or Break Moments

JANUARY 20, 2010

Was it price? Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. Each time we loose a customer we have to access the situation. Is there something I could have done differently?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

The main article is entitled How to Avoid Price Objections , but really covers several sales techniques. Price may be the objection voiced by prospects, but the real obstacle may well be your own rigidity. I hope your son excels in his new job, and maybe you can update us on how it is going in a later blog!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

MARCH 9, 2010

Informational teleseminars, in-depth interviews, or live presentations can also be recorded and sold as a CD or downloadable MP3 file. Package prices should reflect a discount of 20% to 30% of the price of the products purchased separately. Novelists can offer several books together at a package discount.

Social Media 100

Social Media Promotion PDF Microsoft Outlook 100

Make or Break Moments

JANUARY 26, 2010

Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Posted by Deborah Chaddock Brown on January 26, 2010 under Attitude , Customer Moments , Resolving Conflict | 3 Comments to Read I love conversations with Leslie Ungar.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

MARCH 9, 2010

Informational teleseminars, in-depth interviews, or live presentations can also be recorded and sold as a CD or downloadable MP3 file. Package prices should reflect a discount of 20% to 30% of the price of the products purchased separately. Novelists can offer several books together at a package discount.

Social Media 100

Social Media Promotion PDF Microsoft Outlook 100

Make or Break Moments

MARCH 21, 2010

Should the CEO have a blog? Smith Tamera Kremer Iqbal Mohammed Brendan Tripp Adelino de Almeida Jacob Morgan Casey Hibbard Andy Hunter Julian Cole Debra Helwig Anjali Ramachandran Jye Smith Drew McLellan Craig Wilson Karin Hermans Emily Reed David Petherick Katie Harris Gavin Heaton Dennis Price Mark Levy George Jenkins Doug Mitchell Mark W.

Social Media 100

Social Media 2009 Customer Service 2010 100

Andrea Kalli

MAY 14, 2010

You can access this 18 minute interview as well as all the details on this new program by going to the below link. PLUS, VAClassroom are offering a special course bundle package (Just for May) that includes both the Virtual Events Specialist Program as well as the new Camtasia Video Training for VA course together for one special price.

Training 100

Training 2010 Social Media Microsoft Outlook 100

Laughing all the Way to Work

JANUARY 31, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 19, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Training 100

Training Time Zones IAAP Meeting Minutes 100

Andrea Kalli

MARCH 16, 2010

While thousands of marketers battle for the best PPC advertising spots, conversion rates, and lowest bid prices, smart marketers are building communities, fostering organic support, and launching their products to ultra-cheap promotion through social media. However, not every social media product launch is a success.

Social Media 100

Social Media Twitter Promotion 2010 100

Andrea Kalli

MARCH 16, 2010

While thousands of marketers battle for the best PPC advertising spots, conversion rates, and lowest bid prices, smart marketers are building communities, fostering organic support, and launching their products to ultra-cheap promotion through social media. However, not every social media product launch is a success.

Social Media 100

Social Media Twitter Promotion 2010 100

Laughing all the Way to Work

JANUARY 13, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Keep up the good work with the blog! Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Musings of a High-Level Executive Assistant

JUNE 5, 2019

They are very responsive to our questions and concerns, 2-3 times a day we hear back on pricing, information, etc that we’ve asked for so that we can all show up to the pivotal meeting to hash out final details. If we weren’t so good at planning, securing bids, and exploring all options and pricing, we could have been really left in a bind.

Phones 40

Phones Interviewing Travel Email 40

Make or Break Moments

JULY 5, 2010

The employee’s answer was classic: “Oh I agree but my boss told me to push those two styles because they are priced well.&# The customer said “yes, I wasn’t so sure I liked those either.&# Probably they were discontinued or had a nice profit margin. Do you have a hidden agenda with your customers?

Agenda 100

Agenda Customer Service 2009 2008 100

Ian's Messy Desk

JULY 28, 2010

Or, if you prefer, you can subscribe to my blog posts by e-mail. A while back, Coopers & Lybrand (now Price Waterhouse Coopers ) released data from a poll on personal organization. Add dated or calendar items to a tickler file system or a diary as soon as they arrive. What’s in My Blogging Toolkit? « Now!

2007 100

2007 Filing 2009 AT&T 100

Make or Break Moments

FEBRUARY 16, 2010

They partner with the teachers in our school system and have all of the books at great prices. “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? And EVERY SINGLE TIME The Learned Owl has been there for me.

Learning 100

Learning Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 15, 2010

But oh, what I didn’t know then… As I look back on five years a few lessons come to mind and since this is a customer relationship blog – I’m going to talk about the one big lesson I’ve learned. Working side by side with Pearle Vision Franchise owners had taught me a lot. This was my fault.

Customer Service 100

Customer Service 2009 2008 2005 100

Men With Pens

JUNE 13, 2010

Well, Dean came through with flying colors and sent me half the interview – by the time I hit the end, I couldn’t wait to read the rest. And you’ll learn why right here in this valuable interview with a pro copywriter. Then he surprised me by offering to return the favour and answer questions I had about his career.

2010 40

2010 Interviewing AT&T Phones 40

Stephanie LH Calahan

MAY 20, 2011

So, recycle those papers you have written and turn them into your next blog or book! To begin, write a very detailed blog with several parts to it. So a story in an Active Rain Blog has parts linked to parts of a Wordpress Blog and a another part included in the content of your website linking to parts of a facebook content.

Social Media 100

Social Media PowerPoint Facebook Gifts 100