article thumbnail

Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

article thumbnail

Choosing the Right CRM for Your Home Business: A Simple Guide!

Tips From T. Marie

In this blog post, I’ll explore what a CRM can do for you, whether services like SendFox and Mailchimp count as CRMs, and how to decide which CRM suits your home business needs. Understanding the Role of a CRM At its core, a CRM system helps manage interactions with current and potential customers. Become a Subscriber

Agenda 168
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Avoiding the Price Trap: 3 Tips to Succeed as a Mission-Based Business

Success

If you want to free yourself from the competition on price trap, read on for my top three tips to succeed as a mission-based business. Ask yourself, Who is my ideal customer? You don’t need everybody in the world, you just need enough people who are on the same path as you. However, they focus on the wrong thing: cost.

article thumbnail

What’s the best time management tip you’ve ever heard?

Office Dynamics

Question: “Our admin team is compiling one list each month of 10 tips to get better at a certain skill. For the first time, we’re not filling up a list very quickly—we keep rejecting ideas because so many of them haven’t really helped us that much in the past. ” – Samantha, Customer Service Dispatcher.

article thumbnail

Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips. Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food. First and foremost: No trip is perfect!

Travel 205
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. But, what makes good customer service?

article thumbnail

The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

November and December tend to be the months that most employees take vacations, meaning they don’t typically have the manpower to onboard new employees as effectively as they would starting the first week of January when everyone returns to the office.” Data speaks louder than subjective summaries of your work.

Resume 259