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Making sure you receive great customer service

Service Untitled

Apparently the dinner order wasn’t to the satisfaction of one very nasty gentleman, and as he raised his voice and insulted the young server, everyone in the restaurant and bar area turned around almost snarling with disdain aimed toward the rude customer. Did the clerk at the store sell you the wrong sized drill?

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Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

And that level of expertise is not available to small companies simply because Goldman Sachs and Molis can’t earn the profits and the revenues they need for their shareholders and provide the quality of service that they would be expected. The fees just won’t support it. Joshua Jahani [00:01:00] Thank you, Frank.

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Control Expenses – Automate Process Through Workflow Software

Small Business CEO

Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.

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Top 5 Tips on Building a 6 Month Cash Reserve

The Small Business Blog

Add up all your monthly expenses so you can estimate how much money you will have left each month. » « Previous Entries This entry was posted on Monday, January 11th, 2010 at 7:58 pm and is filed under Business Checklists. The best tip from my point of view would be to avoid unnecessary expenses.

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

I don''t do a lot of outsourcing, but offering up guests spots here at Productivityst has started me down that path. In order to outsource right, you need to have a plan on what should be done by others and what shouldn''t, and this guest post from Clarissa Steinhöfel offers some plans to that effect. Review: Google Docs.

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Let Go A Little and Help Your Business

The Small Business Blog

At WinWeb.com we understand just how beneficial outsourcing can be for small businesses, and that is why we are now offering a variety of Business Support Services, carried out by my team. Being able to accept that people won’t do things exactly as you would and that this is ok is something I have found very challenging.

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Top 5 Basic Advertising Tips

The Small Business Blog

Don’t rely on positive word-of-mouth alone to be successful, you must be pro-active. « Good Business: A Reputation of Integrity Why Your Small Business Needs A SWOT » « Previous Entries This entry was posted on Monday, March 15th, 2010 at 7:00 am and is filed under SME-Blog. You want a little more.

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