The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You want a little more.
Service Untitled
APRIL 15, 2012
Apparently the dinner order wasn’t to the satisfaction of one very nasty gentleman, and as he raised his voice and insulted the young server, everyone in the restaurant and bar area turned around almost snarling with disdain aimed toward the rude customer. Did the clerk at the store sell you the wrong sized drill?
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Service Untitled
MARCH 4, 2011
Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results. Last year, 2.87
Service Untitled
SEPTEMBER 25, 2012
And as one passenger asked what ever happened to customer service or even the rights of passengers, it would seem that American Eagle had no idea as to the answer. No matter what the industry or the government regulations, customer service is expected. ” Ouch! ” Ouch! photo by: Jupiter Firelyte.
Allwork
AUGUST 14, 2023
And that level of expertise is not available to small companies simply because Goldman Sachs and Molis can’t earn the profits and the revenues they need for their shareholders and provide the quality of service that they would be expected. The fees just won’t support it. Joshua Jahani [00:01:00] Thank you, Frank.
Customers Rock!
MAY 28, 2012
When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery. Thanks for chiming in on Customers Rock!, That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM.
Practically Perfect PA
NOVEMBER 4, 2014
The thing to remember with scenario based questions is that you don’t have to give a really complicated answer and you don’t have to pick examples that make you sound amazing. Obviously you have to give an example that shows you in the best light but don’t spend half an hour describing the scenario.
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