Professional Assistant Blog

NOVEMBER 1, 2007

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public.

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Cubicle Etiquette 2008 2007 100

On The Job

FEBRUARY 9, 2015

Don''t wear pants that are so long they''re dragging on the ground (it gives a sloppy impression and hems can quickly get dirty). Don''t carry a backpack or oversized tote. Many companies these days will not even hire a smoker, and you never know the personal prejudices an interviewer may harbor against smokers. Don''t chew gum.

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Interviewing Etiquette Clothes AT&T 100

Office Dynamics

JULY 21, 2016

My company has a corporate travel agency, how do I use TRAVO? We are partnering with over 30,000 hotels and major airlines and car rental companies to bring you rates that won’t be available anywhere else. Take a moment to review Joan’s video about Webinar Etiquette in advance. View the webinar replay now.

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Travel Administrative Professionals Agencies International 100

BioTeams

JUNE 30, 2020

I don’t want to be cliched by saying this, but we are now officially living in ‘unprecedented’ and dynamic times. Zoom, however due to its ease of use and platform agnostic deployment, is now well ensconced within many companies virtual meeting arsenal. Well, a-lot has changed in the last few months.

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Agenda Collaborate 2020 Etiquette 69

Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store. At a local.

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Customer Service Credit Card Restaurants Etiquette 40

On The Job

JULY 10, 2013

I don''t feel the least bit guilty about the ice cream.) Travel Association found that 57% of business travelers say trimming their travel budget during the economic doldrums hurt their company''s performance. If you''re the one receiving the card, make a polite comment or ask a question about the company where the person works.

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Travel Networking Business Cards Etiquette 100

Office Dynamics

FEBRUARY 14, 2019

In February all colleagues (also the new ones) are invited at a company event in New Orleans, Louisiana. What to wear when casual is required at some events; I don’t like wearing “jeans and sneakers” at work. This means a long haul flight of 11 hours with 200 colleagues in one airplane.

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Administrative Professionals Email Promotion AT&T 140

Office Dynamics

MAY 6, 2016

Question: “I was really looking forward to working for the company that hired me a few weeks ago, but right away I got the sense that no one was very interested in making me feel like I was a valued part of a team. I wasn’t introduced to anyone but my boss, and no one sitting near me has introduced themselves.

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AT&T Management UPS Etiquette 100

Service Untitled

JANUARY 13, 2014

Companies are not inherently evil, nor are they always wrong. Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. In the old days, customers didn’t have the advantage of the Internet to research issues.

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Customer Service Etiquette Medical AT&T 40

Office Dynamics

MARCH 12, 2015

Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. You have to show your executive and business owner how investing in your development will benefit them or the company. If you missed it you can watch the replay by clicking on the link or video icon below.

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IAAP ASAP Administrative Professionals Training 100

Who's the Real Boss?

FEBRUARY 21, 2018

From overhearing whispers in the break room with those who want to make anyone’s business their own, to witnessing gossip sessions at others’ desks, and the awkward quietness that falls when you approach the ‘cool group’ having coffee in the company cafeteria.

Gossip 52

Gossip AT&T Agenda Etiquette 52

Service Untitled

JANUARY 28, 2014

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Angry Customers Customer Service Employees Etiquette Little Things, Big Differences Proactive'

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Customer Service UPS Etiquette Policies 40

Step It Up VA Coaching

OCTOBER 25, 2012

Clients don’t want to know, and it makes them uncomfortable. And email etiquette is a big deal, so always use complete sentences, etc., When talking with your client, never say things like, “I’m busy working on other client projects” or “I’m handling other client work first; then I’ll get to yours.”

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Office Dynamics

JUNE 22, 2015

It is in regards to an article I had read a while back called: E-mail Overload Costs Companies Billions in Lost Productivity. Don’t forget to stay connected with us for great surprises all month long! Follow our Company Page on LinkedIn. Follow our Company Page on LinkedIn. And each e-mail takes 1 – 4 steps or more.

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Mentoring Goals AT&T Confidence 100

Loosely Speaking

FEBRUARY 11, 2009

During my recent sojourn in Chicago, I got a glimpse of the Chicago blogging scene with Mr_Electrico , aka Driftglass ( warning : Driftglass’ blog is R-rated and politically progressive, so don’t go there if that’s not your cup of tea). It made sense to use our connectivity productively during that kind of gathering.

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Networking 2004 2009 Etiquette 100

The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? DO use the phone when the message contains specific details.

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Phones Email Filing IAAP 100

Office Dynamics

APRIL 30, 2015

Just because the event has ended doesn’t mean we stop blogging. Is Your Company Failing At Recognition Guest Post by Officeteam (4/14/2015). Business Management Daily had a daily free download or gift. So what do we do now that the blog-a-thon is over? Keep coming back! Qualities Of A Great Assistant (4/2/2015). 4/15/2015).

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2015 Administrative Professionals OfficeTeam Staples 100

Service Untitled

AUGUST 12, 2010

You don’t always have to be faster or cheaper to keep your customers from straying off to the competition, but you need to maintain a consistent brand of professionalism, speed, and convenience. Excellent customer service promotes construction business Gone are the days when construction companies had so much.

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Professional Assistant Blog

JULY 16, 2008

She is the largest share holder of the company, obviously. Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. Check with your company to see if they have a similar program in place. Thanks in advance.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

AUGUST 18, 2008

I couldn’t believe it either. I personally couldn’t do this, but it’s quite interesting that people would actually think of this. It would be interesting to see how many companies would allow for this type of dress code, since quite a lot of places have client visits on a regular basis.

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2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

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Time Zones IAAP AT&T 2010 100

Service Untitled

OCTOBER 26, 2010

More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes. Don’t make excuses when your company messes up.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. I put in as much info as I need to find that contact at a later date (name, company, title, industry, etc). A pile of business cards is simply clutter.

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Business Cards Networking ASAP Etiquette 100

Professional Assistant Blog

JANUARY 14, 2008

The staff member writes you back, but you don’t quite understand it. Using e-mail is a great tool, especially if you are trying to cut down on company costs via international phone calls and postage fees. You never know when someone would come back to you and tell you that they didn’t ask you to do a certain task.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

OCTOBER 21, 2008

There are some companies that, unfortunately, don’t allow for purchases such as stationary , fax machines , toner , etc. You can even get new items, if you aren’t into used items or feel that they might not work as well. You can get great deals, compare items and even get great prices, all in one site. Whats next?

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2008 Cubicle Fax Google Docs 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

APRIL 2, 2009

A lot of companies don’t really track contact volume objectively. If Mondays at noon are usually busy, then the company increases staffing accordingly. However, what people think isn’t always what’s true. The data, however, doesn’t make mistakes. The time each interaction takes to complete.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Professional Assistant Blog

MARCH 3, 2008

Hopefully, you weren’t also affected by the FPL power outages. It’s a reminder to all of us that depending on one system alone works fine, right up until the time that it doesn’t. I have two Gmail accounts, a Yahoo account and even a Hotmail account I haven’t visited in years.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Well, behind every important business person, whether they be the head of a Fortune 500 company, a movie star or even The President of the United States, they all need an assistant to help them manage their responsibilities. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

DECEMBER 5, 2007

This can boost company credibility and advertise itself in a global way. Internal blogging refers to employees writing blogs that are stored on an intranet or company server. Only the employees within that company can view the information that they write. Try to keep to a niche of a topic that you are very well versed in.

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2008 Cubicle 2007 Google Docs 100

Service Untitled

SEPTEMBER 23, 2010

A company can generate a monthly newsletter. How did your company accept suggestions, and what did you do to improve your services? There’s hardly a day goes by that something doesn’t pop out over the internet or in snail mail offering something for nothing, but what stands apart? At a local. She started.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Personal Productivity Time & Priority Management Company/Group/Department Connect Today!   What is your 20?

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Twitter Fax Networking Etiquette 100

Service Untitled

JUNE 22, 2009

Douglas June 22, 2009 Customer Service , Little Things, Big Differences 1 Comment In light of my recent post about my interesting experience at Blockbuster , I started thinking about situations in which employees of various companies might have an opportunity to either up or downsell you based on their own opinions and tastes.

Customer Service 40

Customer Service Etiquette AT&T 2006 40

Service Untitled

FEBRUARY 26, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives The Angriest Customers Douglas February 27, 2009 Angry Customers , Etiquette 4 Comments Working with angry customers is a part of customer service that can’t be avoided. In almost all companies, angry customers are a fact of customer service life.

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Customer Service Etiquette AT&T 2006 40

Professional Assistant Blog

DECEMBER 17, 2007

Intel is the first company to implement this day for its employees. I can understand that certain items need to be handled via e-mail, so you have a record of the matter, but if it’s something that doesn’t need to be recorded, such as asking the person where they would like to have lunch or how their weekend went.

Cubicle 100

Cubicle 2008 2007 Google Docs 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. They were merely doing their job and didn’t need to be thanked.

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2008 2007 Cubicle Fax 100

Service Untitled

OCTOBER 25, 2010

It helped companies maintain and improve customer relationships and hone in on the most successful and promising target audiences. The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. Still positive consumers like me are potential customers.

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Social Media Customer Service Etiquette 2010 40