Office Dynamics

MARCH 12, 2015

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive.

Assertiveness 100

Assertiveness Self Esteem Training Stress 100

On The Job

DECEMBER 27, 2021

Manage risk. What other education or training do you need to expand your current knowledge and skills? Look at past mistakes and write down what you can learn from them and what behaviors or actions led to those mistakes. Think about how to be assertive without being aggressive. Show curiosity. Lead courageously.

Assertiveness 240

Assertiveness Resume Collaborate Training 240

Practically Perfect PA

AUGUST 29, 2013

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are total failures at the job!

Assertiveness 100

Assertiveness Self Esteem AT&T Skills 100

Success

JUNE 22, 2021

Sales managers are responsible for optimizing seller performance to realize revenue goals. Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. It influences how they think, feel and behave as they manage their business and interactions with customers.

Assertiveness 334

Assertiveness Training Skills Management 334

Success

JANUARY 30, 2024

You’re in a meeting—perhaps learning about a new company initiative or listening to a boss who wasn’t happy with your team’s performance—and you have something to say, but then you just… don’t. She asks people to examine the costs of staying silent: “We unlearn being silent by recognizing and wrestling with the silence we’ve learned.

UPS 233

UPS Assertiveness Environment 2024 233

Office Dynamics

MARCH 20, 2019

Typically, how this happens is that an organization will call Office Dynamics and their HR or executive will talk to us specifically about the situation or what skills they would like their assistant to develop. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 200

Assertiveness Calendars Business Cards Budget 200

Office Dynamics

MARCH 21, 2017

Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. Defining your distinct professional trademark—and learning how to leverage that in the workplace—will help you shape how others see you. As you can see, these skills go beyond the basics. Hone Your Professional Trademark.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. A boundary in the office for an administrative assistant can be as simple as addressing a coworker or manager who constantly steps into your workspace and takes your desk supplies without asking and doesn’t return them.

Assertiveness 213

Assertiveness Monster Travel Email 213

Office Dynamics

SEPTEMBER 4, 2019

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. So, when you are communicating with executives or managers, keep it short, simple, and to the point. Learn More and Register Here.

Assertiveness 157

Assertiveness Confidence Skills Training 157

Office Dynamics

APRIL 28, 2016

Office Dynamics often surveys managers and high-level executives as to the skills, attitudes, and behaviors that are most important for an assistant to possess. The most important ability an assistant has to learn to do is to figure out what NOT to do. Communication skills, both oral and written, are a must-have.

Skills 100

Skills Calendars Management Learning 100

Office Dynamics

MARCH 26, 2018

Here are three quick and highly effective linguistic tips you can start using today and learn how to be effective in the office. “Do” When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. Do” or “can” instead of “try.”

Assertiveness 187

Assertiveness Confidence Management Skills 187

Office Dynamics

APRIL 4, 2019

Ok, Renee is wondering how does an administrative assistant manage her manager or executive? Does Renee start with managing deadlines, learning how to schedule properly? How do you help your manager get things done? We have several tools that actually can help with this but we want to see what you have to say!

Management 184

Management Administrative Professionals International Training 184

Office Dynamics

MARCH 13, 2019

Typically, how this happens is that an organization will call Office Dynamics and their HR or executive will talk to us specifically about the situation or what skills they would like their assistant to develop. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 100

Assertiveness Calendars Business Cards Budget 100

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Are you communicating with your manager through daily huddles?

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

AUGUST 27, 2013

Dealing with bad managers can be an emotional drain. Clerical professionals who work in close quarters or communicate frequently with their bosses are especially challenged when faced with poor management. Learning to communicate assertively, keeping good records, and networking can help you deal with even the worst boss.

Management 100

Management Assertiveness Equipment Networking 100

Office Dynamics

JUNE 12, 2019

How many times do you ask a manager or someone who is giving you a task, “How soon do you need this?” Early in the day, clarify with your manager(s) what are the most important priorities. Early in the day, clarify with your manager(s) what are the most important priorities. The typical response is “as soon as possible.”

Assertiveness 198

Assertiveness Stress Management Training 198

Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Do you hold grudges? Did someone at work say something that upset you?

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

NOVEMBER 22, 2016

She started as a temporary professional with OfficeTeam, honing her skills and knocking down challenges one by one. Continue pursuing opportunities to learn and be challenged. Brandi is a frequent speaker on employment issues and has been interviewed by the media on career, job search, workplace, hiring and management topics.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

SEPTEMBER 5, 2018

I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Every career has certain core fundamental skills. Manager Support.

Calendars 223

Calendars 2018 Negotiating Skills 223

Practically Perfect PA

MAY 11, 2014

Do you find more and more is demanded of executives and senior managers’ time? However, with more being expected of your manager’s time, this in turn increases the expectation of what is anticipated of your job role and assigned tasks. Here are some of Hemsley Fraser’s top success skills tips! Tip 1: Working Relationships.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. Breaking it down into bite-sized pieces will make the process more manageable for you and more easily acceptable for your executive. Always position the time it takes to learn something new as an investment.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

APRIL 20, 2015

One thing I wanted to talk about today is the many skills you develop when you work in the administrative profession. I can do what I do today because of what I learned during those 20 years. Those are all skills that transfer to your personal life and skills that you will take with you the rest of your life.

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. We have about 5 spaces left for our fall 2015 class.

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Truly wants to understand the business for her own learning to better engage and to help me get in front of things.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

APRIL 3, 2017

If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I have identified 3 levels of learning. Thirst for knowledge. I agree 100%.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Success

JUNE 16, 2022

The simple truth was that because I didn’t know how to manage those personality differences , conflict arose. Enter a conversation with skill and a plan: Tell them big-picture stories without getting into the “why” or “why not” qualifiers. Interestingly, even though I didn’t connect with some people, I did connect with others.

Collaborate 312

Collaborate Stress Assertiveness 2018 312

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Invite your female friends and fellow colleagues for this life- and career-changing event. The 5 Pillars that create a full life, how to harmonize (not “balance”!)

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

APRIL 25, 2016

It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Ideas.Ted

OCTOBER 21, 2021

Listen and learn how someone pronounces their name, describes their identity and uses their pronouns. Microaffirmation #6: Acknowledge people’s expertise and skill. People with underrepresented identities often find their expertise and skills are regularly questioned and held to higher standards.

Skills 114

Skills Assertiveness Confidence 2021 114

Office Dynamics

APRIL 22, 2015

What are the new skills admired and soon to be required of administrative professionals: Digital Savvy: learning semi-tech and self-publishing skills. Data Analysis: learning how to collect, analyze and synthesizing information to create solutions. Virtual Engagement: learning how to be an effective virtual partner.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

APRIL 5, 2017

More assertive? Better managing conflict? Learn to be a catalyst for change in your organization and it will catapult your reputation. If you’d like to learn more about our Blog-A-Thon you can do so here. What are your secret dreams and visions for who you want to be or where you want to be a better person at work?

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. She’s witnessed its power first hand and helped hundreds of administrative professionals hone their self-leadership skills. Learning Highlights. As an attendee, you will learn…. All Things Admin.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

APRIL 18, 2017

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas. Take the Lead & Self-Manage.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 25, 2017

The skills you gain as an administrative professional can easily transfer to other roles. For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Whatever skills you’ll need in your next role, find ways to develop them now.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

JUNE 12, 2018

I have applied for positions I was overqualified for and thankful for what I learned from them. Be prepared to highlight skills and experience related to the specific position’s requirements. Connecting with the job description focuses on the skills you will bring and how they uniquely relate to the position.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Star Achieving Techniques™ (Skill Module).

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

MAY 9, 2016

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Use assertive communication techniques. Having an “attitude of taking charge” is not necessarily the same as the “skill of taking charge.”

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100