Office Dynamics

MARCH 13, 2019

We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 100

Assertiveness Calendars Business Cards Budget 100

Workplace Insight

OCTOBER 16, 2023

This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. It might be worth considering these policies as avenues for enhancing internal processes too.

Social Media 105

Social Media Assertiveness Gossip Policies 105

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. For example, you may have heard that it’s a best practice for assistants to have full access to their executives’ email inboxes. Email is a highly sensitive and very important part of doing business.

Assertiveness 185

Assertiveness Confidence Training Email 185

Jen Lawrence

SEPTEMBER 13, 2021

We don’t believe we can assert our boundaries, especially the ones that mean the most to us, due to higher authorities in our life or perceived expectations that have been taught to us. Hello, Conflict, my old friend… So let’s try factoring in boundaries to your initial game plan and asserting them from the beginning.

Assertiveness 52

Assertiveness Equipment Goals Stress 52

Office Dynamics

APRIL 25, 2019

This especially applies in an email. Use assertive communication skills to manage these situations. Make sure you do not just blurt out what is on your mind as you can hurt someone or create a barrier. When we are communicating with others, we want to be heard. Take your time to craft your message. Do you hold grudges?

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

MARCH 24, 2015

Ideas on how to build better partnerships with your managers. Fill out the subscribe box (your email address) in the right sidebar of this page and click subscribe. You will be notified instantly by email each time we add a new post. Tips to help you be more productive in your day.

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 8, 2016

The article, Juggling: The Art of Supporting Multiple Managers by Stacy Leitner was originally posted at AGreatDaysWork.com. If you are an assistant who works with multiple managers or executives, you know the work can be overwhelming at times. When you support multiple managers, the work multiplies!

Management 100

Management Administrative Professionals International Mentoring 100

Practically Perfect PA

MAY 11, 2014

Do you find more and more is demanded of executives and senior managers’ time? However, with more being expected of your manager’s time, this in turn increases the expectation of what is anticipated of your job role and assigned tasks. Tip 2: Personal Effectiveness and Assertiveness. Tip 1: Working Relationships.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Taking baby steps is a good way to manage a big list of “must get better at” areas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

The Office Professionals Place

AUGUST 24, 2009

Monday, August 24, 2009 Managing the Micromanager The job description did not include managing a micromanager. Some managers feel that they would do the project themselves just so they know it will get done their way. If others are involved in the project, cc your manager on emails so that they are kept in the "loop."

Management 100

Management 2009 Filing IAAP 100

Office Dynamics

FEBRUARY 17, 2019

For years I have coached executives and assistants how to implement processes on everything from daily huddles to debrief meetings, managing email, travel planning, and holding quarterly strategic meetings. Now not every executive or manager will want this partnership.

PowerPoint 214

PowerPoint Travel Email Management 214

Office Dynamics

APRIL 18, 2015

Instant access to the recorded program featuring Joan Burge (link will be emailed to all registered attendees). Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. Pacific Time. 15 minutes of Q&A with Joan. Come prepared and bring your most pressing challenges!). superwoman working women'

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

JULY 10, 2018

The meeting is typically a way to evaluate the past year’s project management, acknowledge achievements, receive valuable feedback for performance improvement and create new goals for continued productivity. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202

Goals Stress Filing Email 202

Practically Perfect PA

FEBRUARY 19, 2014

You never seem to get on top of emails. Talk to your manager. I hate to say this but a lot of managers don’t really know the extent of our workload. Unless you have a fantastic and attentive manager the only way they are going to know is if you tell them. Can you be more assertive? Take a step back.

Assertiveness 100

Assertiveness Stress AT&T Management 100

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Another boundary you might need to set is your accessibility after hours to your leader as far as emails go.

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

OCTOBER 9, 2018

Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. You may find the task light at the bedside table or desk area is necessary in order to enjoy reading in bed or to check emails at the desk. Simply report it and go on about your schedule. Do not sit in your room waiting!

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Eat Your Career

DECEMBER 5, 2016

It means smiling, speaking articulately and assertively, looking people in the eye, and managing your physical presence. If you confidently assert your position and then don’t have real information to back it up, the self-fulfilling prophecy is reversed. It’s a purposeful choice you have to make, but it works.

Confidence 100

Confidence Assertiveness Collaborate Administrative Professionals 100

Office Dynamics

JUNE 30, 2014

Are you ready to give up talking to your manager because he or she never listens to you? You need to work on your communications skills and being more assertive to gain attention. Be persuasive and show the benefits to your manager or company. Take baby steps and you will conquer the email dragon. Don’t give up.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Practically Perfect PA

FEBRUARY 16, 2015

I’ve worked with a number of Executives over the years and seen many many different types of management styles. The non-manager so to speak! The Executive may be technically brilliant at their job but unable to manage staff which means their assistants will also find themselves picking up the people management slack.

Assertiveness 100

Assertiveness Promotion Management AT&T 100

Practically Perfect PA

FEBRUARY 1, 2016

This will mean managing budgets, assisting with internal communications, organising global events and loads more! My EA function includes booking travel, heavy calendar and email management and organising the site-wide events. I check my emails first thing when I wake-up so that I can prioritise my day properly.

Dropbox 100

Dropbox International Collaborate Assertiveness 100

Practically Perfect PA

DECEMBER 19, 2013

We do our jobs so effectively that I think our managers can expect us to be around all of the time and they do have a tendency to become very reliant on us. I don’t want to be checking my phone, or answering emails when I am in their company. I’m afraid you will have to assert yourself on this one.

Assertiveness 100

Assertiveness Phones AT&T Holidays 100

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. But if we have the confidence in our own career choices we should be able to explain to our managers the importance of training and why it is essential. You have a lot of unique skills.

Training 100

Training Networking Assertiveness Expenses 100

Practically Perfect PA

JANUARY 30, 2015

I’ve worked for Executives who have employed assistants because the business expects them to have one, I’ve worked with managers who are unable to or are unwilling to delegate work and I’ve worked with Directors who are so highly organised they don’t need the extra support. Daily contact is ideal. Be proactive.

Assertiveness 100

Assertiveness AT&T Management Skills 100

Office Dynamics

APRIL 26, 2017

Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Don’t be a surface thinker. Dig deep and you will find a treasure of great ideas.

2017 230

2017 Goals Collaborate Training 230

Laughing all the Way to Work

DECEMBER 26, 2011

Also, having to speak to an employee to correct their behaviour or to try to encourage them in their performance (such as performance management, discipline, directives and enforcement of rules and policies), even though the employee may not like them is considered a normal function of a supervisor and not harassment or bullying.

Assertiveness 100

Assertiveness Legal Social Media Policies 100

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. In 2021, it is widely known that assistants are the backbones of companies and the right arms to their managers. Oh, and bullied by managers and peers? Yes, they do. Titles matter.

2021 52

2021 Salary 2020 Training 52

Practically Perfect PA

SEPTEMBER 22, 2013

We have to be experts at IT, we have to have great people skills and we have to be assertive and confident to be able to handle all of the daily tasks asked of us! Outlook (or whatever email / diary system you use) is a fundamental tool for assistants. office management. social media management. business administration.

Training 100

Training Assertiveness Skills Confidence 100

Office Dynamics

DECEMBER 9, 2016

To Do Lists – Task Management. There are 5 core systems I encourage assistants to look at first: Time and Task Management. Project Management. Her system for email management is outstanding. And while email is still not my strong suit…it’s much better because of the system she teaches. Meetings/Events.

Travel 100

Travel Filing Forms Skills 100

Eat Your Career

OCTOBER 18, 2012

New managers, in particular, are especially forgetful when it comes to acknowledging the efforts of their team members. But an assertive, straightforward discussion shows that you’re not oblivious to what’s going on and you’re not going to just roll over. Email this to a friend? Maybe it’s an honest mistake. Tweet This!

Assertiveness 100

Assertiveness Promotion Facebook Email 100

Jen Lawrence

MARCH 25, 2019

Access to email means your boss can find you wherever, whenever. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. In our ever-connected world, we are being drained by our work. Don’t they know I have a life?!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Office Dynamics

OCTOBER 1, 2015

Executives do not share necessary information with their Assistants and do not always include their Assistant in their email communications. Management and administrative support professionals, as all employees, feel like they don’t have enough hours in the day to complete their work. Employees feel time-compressed.

Administrative Professionals 100

Administrative Professionals Fax Email 2015 100

Office Dynamics

MARCH 10, 2015

This especially applies in an email. Use assertive communication skills to manage these situations. Make sure you do not just blurt out what is on your mind as you can hurt someone or create a barrier. When we are communicating with others, we want to be heard. Take your time to craft your message. Do you hold grudges?

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Bonnie Low Kramen

JANUARY 27, 2021

In fact, the most effective assertiveness happens calmly, factually, and directly. Send a note to a manager about their direct report. Can we all be mindful of not expecting answers to emails and texts in the middle of the night? This includes workplace bullying and discrimination and career progression, to name just three.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

OCTOBER 12, 2015

In preparation for a webinar I held on October 8 called Managing Your Executive’s Day , we sent out a survey and received 700+ responses to the questions “What is your biggest struggle in partnering with your executive?” Need for access to his email. Executive manages their own email therefore the assistant is out of the loop. #2

Calendars 100

Calendars Travel Email Management 100

Office Dynamics

JUNE 22, 2016

Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. We are sending information about this in an email to everyone who was part of the webinar. Create a Strategic Partnership with Your Leader. Master Exceptional Leadership One BOLD Step at a Time. A public announcement will be made next week. .

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Ian's Messy Desk

MAY 19, 2010

Taking on more than you can manage only leads to frustration as nothing gets done very well. That will give you the confidence to manage your work assertively. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting! No is a small word but difficult to use.

Assertiveness 100

Assertiveness Ergonomics Health Gifts 100

Office Dynamics

APRIL 28, 2016

Office Dynamics often surveys managers and high-level executives as to the skills, attitudes, and behaviors that are most important for an assistant to possess. A must-have skill when managing your executive’s calendar is to understand your executive must have down time.”. Here are some non-edited , direct quotes from them.

Skills 100

Skills Calendars Management Learning 100