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Infographic: Improving Customer Service

The Small Business Blog

This excellent infographic from GetApp has some great ideas for any business wanting to improve their customer service. According to their figures, poor customer service costs $338.5 Business Infographics customer care Customer Service infographic' Billion annually.

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Customer Service Blogs to check out

Make or Break Moments

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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It’s good to talk – Customer service solutions for SMEs

The Small Business Blog

A report issued this month by Redshift showed that 43% of consumers regularly abandon their online shopping carts and over half do so because there was no support from a customer service assistant. Guest Blog apps Cloud Computing cloudIQ Enterprise IT'

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12 Customer Service Lessons

Make or Break Moments

Tags: active listening , customer service lessons Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. You want a little more.

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A simple approach to generating marketing content that will also help you deliver better customer service

The Small Business Blog

The research highlighted that the most common causes of calls to businesses were to do with: Customers chasing information about deliveries, how to… Read the full article here: A simple approach to generating marketing content that will also help you deliver better customer service on: THE SMALL BUSINESS BLOG.