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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

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The Founder of Black Girl Ventures Gets Things Done

Success

It came in the form of a T-shirt line which got off on the completely wrong foot but led to her first major success. “It I was on the phone with the printer and I said, ‘You know what, it’s made by a Black woman; I should put that on the shirt.’ ”. As a true optimist, Bell didn’t take this as a setback. It sucked and nobody bought it.

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Jeremy Fennema – CTO and Founder of Fennema.io | How Emerging Tech is Reshaping Business Models and Workplaces

Allwork

And the concern there is, well, you didn’t fire anybody because you’re using this new AI. You know, you didn’t let a whole group of people go. They haven’t hired anybody in the last year either. And so while we haven’t hired anybody, we have been giving more raises and bonuses.

AT&T 274
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22 Self-Improvement Gift Ideas for Personal Development Junkies

Success

With a new year (and its resolutions) just around the corner, why not give friends and family self-improvement and personal development gifts that will help them be their best selves? Whether the recipient is new to personal development or just looking for a spark of inspiration, you’ll find the perfect gift for everyone on your list.

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10 Tips for Taking Effective Phone Messages

Ian's Messy Desk

Home About Contact Me Links Sitemap 10 Tips for Taking Effective Phone Messages Posted by Ian McKenzie Written on October 14, 2010 If youre new here, you may want to subscribe to my RSS feed. Write it down on a piece of paper, preferably a phone-message pad. Don’t scribble it at the back of an envelope or a bill.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Good things take time.?.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Offering a free gift or discount for taking the survey can improve completion rates. How’s your customer service?