Success

AUGUST 12, 2021

Who needs customer service training? They need training to answer them professionally. Adequate training is critical. But without the training—the tools—to help, interruptions may become more of a frustration. And train accordingly to respond independently to as many situations as possible.

Customer Service 306

Customer Service Training International Management 306

Men With Pens

JULY 4, 2010

That’s just a fast train to writer’s block. Sarah – Even if you’re not a copywriter, these exercises can help with simple things like client communication, emails, etc. Thanks for sharing such fantastic analysis into the written world. Forget that. Enjoy yourself. Enjoy the cognac! Leave a Comment!

2010 40

2010 AT&T Email Environment 40

Men With Pens

NOVEMBER 24, 2009

DO NOT look at a single work email after that. Your quick email check becomes a written response, some analysis, and finally that little voice says, “What the heck. It’s really easy to get sucked in to one more email and lose an entire evening. Stick To Your Business Hours. I might as well just do it.&#

2009 40

2009 AT&T Keyboards Email 40

Men With Pens

JULY 7, 2010

In special education we call it a “individual service plan&# and “task analysis&# but it is all semantics. When training young people in ad agencies I always coach them to start with the positives, with the things they like and that are on target, then their comments will be better received and will have context.

2010 40

2010 AT&T Project Management Elance 40