Remove Analysis Remove Email Remove FAQ Remove Forms
article thumbnail

What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Customer feedback comes in many forms. Options for self-service provide an important ingredient to the customer service recipe.

article thumbnail

Did You Reach Your NaNoWriMo Goal?

Men With Pens

If, in theory, you had all six in solid form before you wrote your novel, you wouldn’t need three or four or more drafts, as King suggests. Very interesting to see your analysis of which key points make a saleable novel, liking that. But, to “not worry about them&# (my quotes, not yours) is, again, the wrong approach.

Goals 40
article thumbnail

Six Ways to Get More Juice from Your Freelancer | Men With Pens

Men With Pens

In special education we call it a “individual service plan&# and “task analysis&# but it is all semantics. Failure to pay as agreed is a particularly bad form of feedback, but I’ve often seen clients use it that way. They called it a “template.&# “Extra Crispy&# Schumann´s last blog. Reply Go ahead.

2010 40