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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group. There, she mentors and trains over 12 executive and senior administrative assistants. Each review helps me stay motivated to keep the show going! –––

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Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

Stowell CONNECT WITH MONICA Monica on LinkedIn ABOUT MONICA Monica Martin is an Executive Administrator with Systems Planning and Analysis (SPA). LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here.

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

Teaching and training other EAs about tips that can help others in their EA journeys. Along with her EA endeavors Yolanda is the Chair to Wipro Women in Cyber where she is focused on helping people come together to train, endorse, mentor, and inspire women to take a leap of faith in the Cybersecurity space.

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Improve the quality of customer experiences

Service Untitled

Organizations should start with employee communication and brainstorm practical solutions to bring in more enthusiasm and help to deliver the right services to the right customers. Management training commences because great leaders inspire more great leaders. The office staff follows up on customer service.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  As you review this list, think about the impact and implications of each item to your business.  Market Analysis/Competition. Service or Product Line.   7 - Customer/Client Service. The quality of your customer service can make or break your business.  Company Description.