Remove Agencies Remove Customer Service Remove Social Media Remove Training
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How to Choose the Right Recruitment Automation Software for Your Agency?

Recruit CRM

Are you on the hunt for a recruitment automation software to streamline your agency's recruitment processes? To begin with, make sure you have an understanding of the types of recruiting software that are available for your agency. 5 Steps to Choosing the Right Recruitment Automation Software for Your Agency 1.

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. What are the costs? Measuring the gains.

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How not to act when customer service fails miserably

Service Untitled

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100
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Customer service continues to center on good client communication

Service Untitled

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service?

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

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Age of Conversation 3 – coming SOON!!!

Make or Break Moments

This section is about working at the coalface of social media. Is this earned media? How important is brand in the social media space? Influence Much is made of influence, but what does “influence&# mean in social media? Getting to work They say that the best approach to social media is dive in.