Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

Small Business CEO

JULY 1, 2013

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. To contact Jacob, email jacobpuhl at firegang.com or follow him on twitter @jacobpuhl.

Google 40

Google Social Media Credit Card Agencies 40

Men With Pens

JANUARY 10, 2010

The guy writes with confidence and authority. I overheard that on Twitter the other day, and it’s a statement I disagree with. He spends lots of time on Twitter and Facebook. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster. Our guy isn’t alone.

2010 40

2010 AT&T Social Media Twitter 40

Recruit CRM

NOVEMBER 8, 2021

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Ever wondered why recruiters do not even see 70% of the resumes

Resume 69

Resume Agencies Social Media Interviewing 69