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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Remote Work Contributing to Longer Workdays Among Lower-Income Employees

Allwork

This trend is seen across various industries, including healthcare, customer service, data entry, and tech support. The Wall Street Journal reports that the average number of hours that employees spent working at home per day went up among high school graduates with no college degree by 42 minutes from 2021.

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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. There are also plenty of opportunities outside the industry to consider for next steps. Indeed, coworking is booming not only in the U.S.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

This has only made side hustles more attractive in recent years.About 34% of people started a side hustle in 2021. That middle manager has to learn a whole new set of skills to: Successfully market their company Make the products Sell the products to customers Adjust to customer feedback Handle customer service needs.

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Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

In 2021, Jessica transitioned to working as an independent contractor, finding better work-life balance that she had struggled to find previously. Her passion lies in communication and how it can shape a company from the top down.

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Office Administration Job Outlook for 2023

Office Skills Blog

The Bureau of Labor Statistics publishes the Occupational Handbook which currently reflects employment projections for the 2021 to 2031 decade. The Occupational Handbook covers 324 occupational profiles including the Office and Administrative Support Occupations profile.

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Rocky tax season could lead to slow refunds for employees

BMT Office Administration

2021 Form 1040 tax filing stats so far. increase from 2021; it processed 43,818,000 returns, which is an 11.2% By March 12, 2021—again, four weeks or so into the filing season—it had received 66,065,000 returns and processed 58,490,000 returns. For the week ending Feb. 25, 2022, (i.e., increase from last year.

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