Success

MAY 8, 2023

The scooter brand is collaborating with Kimpton Hotels & Restaurants to create a more kid-friendly experience for travelers. His business was inspired by his own family’s month-long trip to Costa Rica in 2021. Others have an eye on customer service for families, which can make or break your traveling experience with kids.

Travel 225

Travel 2021 Collaborate International 225

LEADERASSISTANT.COM

MARCH 19, 2023

In 2021, Jessica transitioned to working as an independent contractor, finding better work-life balance that she had struggled to find previously. Her passion lies in communication and how it can shape a company from the top down.

2021 86

2021 Restaurants Customer Service Budget 86

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Allwork

NOVEMBER 6, 2023

Now we’re seeing constant growth 2021, 3% increase in providers, 5% last year as well. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. And I think this is where it’s really moved to hospitality.

AT&T 276

AT&T Environment Travel Restaurants 276

Success

FEBRUARY 2, 2022

Jen Liao and Caleb Wang are second-generation Chinese Americans, and the husband and wife team first opened Xiao Chi Jie (XCJ) as a single restaurant serving Chinese street food in Seattle’s Bellevue neighborhood in 2018. XCJ’s branding is cheeky and modern, with a fun social media presence and earnest customer service.

Restaurants 246

Restaurants 2021 2020 2018 246

Success

JULY 20, 2023

To keep the 76,000-square-foot store running with only 120 employees, down 40% from the prior year, and with 50% fewer staff in the restaurant, they had to find efficiencies like streamlining the restaurant menu. My dad told me: ‘Rick, if you want the restaurant to run well, be in the restaurant.’ Great advice.”

Restaurants 189

Restaurants Mentoring Finance 2002 189

Success

DECEMBER 14, 2022

The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. He later fostered 16-year-old blind, deaf Chachito for Muttville, which pays for veterinary care and which rescued over 1,000 dogs in 2021.

2017 280

2017 Gifts 2012 2001 280