Remove 2012 Remove Holidays Remove Phones Remove Products
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The Top 5 Things That Were Wise Investments for My Home Business

Tips From T. Marie

Why it was a wise choice: Storing my files in the cloud rather than on a physical hard drive or flash drive makes it easy to access them from my desktop, laptop, iPad, and phone. 2 A Business Phone. Why it was a wise choice: When I first started my out, I just used my cell phone as my business phone too.

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Last Minute Tips to Generate Business During the Holidays

Step It Up VA Coaching

Here are a few last-minute tips so your business doesn’t stall while you and everyone else — are enjoying the holidays. Offer a limited-time-only discount on products and/or services if they sign up by December 31. Put the word out in your ezine, blog, and social media, before you head out for the holidays.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. So what are the most important issues when dealing with flowers and customers?

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. So what are the most important issues when dealing with flowers and customers?

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Customer satisfaction for retailers at all time high

Service Untitled

Perhaps one of the more interesting conundrums of the report stated that eight of the ten retailers with the worst customer satisfaction scores were among the 20 top retailers in 2012. It’s practically unimaginable that Internet providers will ever do better.

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Walmart’s dismal customer service scores drive customers away

Service Untitled

While shoppers tend to overlook product quality and concentrate on lower prices during tough economic times, once people head back to work and their economics have begun to improve, buyers become less tolerant of rudeness from the customer service desk or inferior merchandise that may have split at the seams after only one laundering.