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A Heartfelt Holiday Message

Office Dynamics

I am usually running all over the country speaking, training, and doing book signings. Now, for my important message and words of wisdom for the holidays. Career – As you wrap up 2012, make sure you have identified areas for your professional development in 2013. Ok, enough sentimental stuff. Grab your hot chocolate.

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BLACK FRIDAY CAME EARLY! Get a front row seat in life. starting today!

Office Dynamics

And here’s a special holiday offer: use Promo Code BLACKFRIDAY for an additional 30% off ALL BOOKS, CDS AND DVDS in our online store ! In addition we’re offering the following specials during this holiday weekend: Free audio download Gain Recognition and Achieve Your Worth with any purchase over $50. For just $149.00

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Celebrating the Season? Preserve Your Professional Image

Office Dynamics

NOTE: Monday Motivators will be taking a holiday break for Christmas (December 25) and New Year’s Day (January 1). Specifically, that topic is “appropriate behavior at holiday business functions.”. It’s the holidays! Happy holidays – and a Happy New Year, too! The greatest advancement you can make… Learn more.

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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. With the assistant role now encompassing so many varied tasks we should expect to see a rise in training for assistants in 2013.

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Walmart’s dismal customer service scores drive customers away

Service Untitled

Having a person who greets customers at the door is hardly a solution for often poor quality merchandise, poorly trained staff, and dismissive sales associates who seem more interested in going on break than solving customer issues. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season.

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Would You Risk Your Life to Save a Stranger?

Success

Yet heroes like Meis undeniably walk among us every day, unnoticed and unheralded by special holidays, medals or sometimes even a nod from our fellow humans. However, these groups have been trained to deal with physical danger and high-risk situations, and camaraderie is an inherent part of the job. The reluctant heroes are the rest.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. People Restoring Faith in Humanity. Unsolicited Help. I’m screwed.”.

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