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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Beyond the Music: DJ Steve Aoki Taps Into Tech and Brain Advocacy Through the Aoki Foundation

Success

From biology to the ‘Singularity’ Founded in 2012, the Aoki Foundation raises awareness about brain health and longevity , focusing on new gene therapies, regenerative medicine and organ and tissue engineering and vitality. Aoki didn’t start out planning to create a foundation. I express my passions through music,” Aoki says. “So,

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Using historical maps such as Gerardus Mercator’s world map of 1569 right on through to today’s Google Earth satellite maps, the authors trace everything from changing sea levels to pandemic patterns in order to explain where we are now and what routes to take for the safest journey into the future. Read an excerpt here. ) .

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