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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Beyond the Music: DJ Steve Aoki Taps Into Tech and Brain Advocacy Through the Aoki Foundation

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From biology to the ‘Singularity’ Founded in 2012, the Aoki Foundation raises awareness about brain health and longevity , focusing on new gene therapies, regenerative medicine and organ and tissue engineering and vitality. Aoki didn’t start out planning to create a foundation. I express my passions through music,” Aoki says. “So,

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. Here, she shares what has happened since her recovery and corrects common misconceptions about how brains function.

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