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My 2012 Career and Business Plan

Eat Your Career

As we head down the final stretch of 2011, I (like the rest of the world) am engaging in a little annual professional planning and review session. So, I’m making a very clear commitment in 2012 to maintain a 70/30 split. This realization has inspired me to shift my 2012 coaching focus to…. But there’s always room for growth.

2012 100
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The Bribery Act – what do assistants need to know?

Practically Perfect PA

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. During this year’s event the powers that be put on a PA day which along with the exhibition including specific training sessions for PAs. Frequent monitoring and reviewing. Due Diligence.

Suppliers 100
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The Real Reasons People Are Quitting by Bonnie Low-Kramen

Bonnie Low Kramen

My work is training executive assistants all over the world and lots of them have quit their jobs. One reason is, that for many leaders, a 2021 Zenger Folkman poll reports that most leaders don’t receive their first training in managing people until age 46. That number has increased from age 42 in 2012.

Salary 105
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Wednesday, September 18, 2013 – Joan Burge Event of Distinction

Office Dynamics

We pursue excellence through diligence, training, development and by seeking out high-quality learning. As I walked by Veranda C, I saw that Brian Burge and Beverlina were hard at work putting the finishing touches on the many displays of helpful resources and Star Wear gift items in the ODI Boutique. What a way to GROW!

2013 100
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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

She heads up the company’s executive training program, The Ritz-Carlton Leadership Center. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? And then we have things like birthdays, where we give gift certificates. We select the best talent.