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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Or in sales-speak, they optimized their customers’ experience.

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How to Create Strategic Partnerships

Success

It is not illegal for an information technology firm and a janitorial services company to form a partnership, but how many opportunities will that create?” Proof it works: Schaus’s profits grew by 15% from 2011 to 2012 as a result of her partnerships. In 2012 I passed along between 35 and 40% of the work that came my way.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. In 2012, Pastor Paul Williams was a leader of an evangelical church. Read an excerpt here. ) .

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The Tower, The Village, The Path, and The Way

Productivityist

Productivityist.com by Mike Vardy Start Here Archives Store Contact The Tower, The Village, The Path, and The Way Posted on 12/21/2012 // 8 Comments One of the best books I read this year didn’t cost me a dime. This book is called The Tower, and it’s written by Chris Guillebeau. It was, after all, free. 1 So I continued to build my village.