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How to Create Strategic Partnerships

Success

“The goal is to increase capability—whether through offering new products or services, expanding in capacity or geographically, or cross-promoting,” she says. It is not illegal for an information technology firm and a janitorial services company to form a partnership, but how many opportunities will that create?”

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Top Ten Small Business Trends for 2012

Small Business Labs

  2012 will see more small businesses recognize and take advantage of this key competitive advantage.   This growing ability to network, collaborate and socialize is making independent work more attractive, and 2012 will see the trend towards independent work continue to grow.    Technology Trends.

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The Green Benefits of Hiring a Virtual Workforce

Eco-Office Gals

As a matter of fact, in the fall of 2012, Business Week did an entire feature on why many companies have decided to be virtual. One of the greatest resources that any of us have comes in the form of green paper known as money. It increases productivity. It’s cost-effective. photo by: mccun934.

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Monday Motivator: Shifting Gears

Office Dynamics

The idea is that we are forming our attitude about our day as soon as we awake. Cyber Monday Sale - Free Download of Success is 90% Attitude with any Online Learning Purchase. Simply add product to your shopping cart. Online Learning - 2012 Conference. Or, "I wish I could just stay home today." Have a great week!

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How we worship our satisfied customers

Service Untitled

Their “Happiness Experience Form” evaluates the team member’s ability to personally connect with the customer, build a rapport, address the needs of the customer, and deliver the “WOW” experience. The customer did reportedly purchase a pair of Ugg boots.

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The 2013 Productivityist Holiday Gift Guide

Productivityist

This year I decided to offer holiday shoppers a bit more time to explore possible gift ideas for the productivity enthusiast — aka the "productivityist" — in their lives. A few items are also making a return appearance from the 2012 guide. This is the first fountain pen I''ve ever purchased, and I love it. Jawbone JAMBOX.

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