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A Heartfelt Holiday Message

Office Dynamics

Now, for my important message and words of wisdom for the holidays. This comes from a theme that has resonated at Office Dynamics all year, was a part of our 2012 conference, and is emphasized in my new book for women, Give Yourself Permission to Live a BIG Life : they are the 5 Pillars. You can make this a family event and have fun.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience. Relationship milestones are events or interests in your customers’ lives. Communicate and celebrate transactional and relationship milestones.

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3 Ways to Master Manage Stress During the Holidays

Office Dynamics

Take a moment to plot out work projects, activities and events planned over the next three months. Remember: You’re in charge of your time – so don’t let it control you, even during the stressful holiday season. Mastering Self-Leadership 2-day Event coming to a city near you! Review your approaching deadlines.

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Offering Up Our Works in Honor of Newtown Elementary

Office Dynamics

I cannot picture what the children who survived that event are feeling. We can give our very best this week at work especially as we wrap up 2012. I know many of you will be taking off extra days for the holiday. I know many of you will be taking off extra days for the holiday. This is my last Monday Motivator of 2012.

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12 Days of Christmas Sale is back! Dates & Deals Cheat Sheet

Office Dynamics

It's a great way to get your administrative peers or your assistant an excellent gift for the holidays at a great price! Day 1 * December 3 through 31, 2012. These classes are limited seating events and a great way to kick your career into high-gear. Day 2 * December 4, 2012. Day 3 * December 5, 2012. One day only!

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Celebrating the Season? Preserve Your Professional Image

Office Dynamics

NOTE: Monday Motivators will be taking a holiday break for Christmas (December 25) and New Year’s Day (January 1). Specifically, that topic is “appropriate behavior at holiday business functions.”. It’s the holidays! Happy holidays – and a Happy New Year, too! 2012 Annual Conference for Administrative Excellence.

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Celebrating the Season? Preserve Your Professional Image

Office Dynamics

NOTE: Monday Motivators will be taking a holiday break for Christmas (December 25) and New Year’s Day (January 1). Specifically, that topic is “appropriate behavior at holiday business functions.” It’s the holidays! Happy holidays – and a Happy New Year, too! We will return on January 6.

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