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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Do your homework.

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Administrative Professionals Day Gifts

Office Dynamics

Administrative Assistant Gifts! It might only be mid-March, but Administrative Professionals Day will be here before you know it (April 25, 2012). Now is the time to start looking for that perfect gift for your administrative peers, your assistants, or your entire administrative professional community.

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Product/Program Promotion: Problems & Profits - Launching Lessons Learned Interview Dr. Venus Opal Reese Live Event Launch

Stephanie LH Calahan

Introducing Product/Program Promotion: Problems and Profits -- Launching Lessons Learned.  Today, I'll be talking to Dr. Venus Opal Reese of Defy Impossible as she shares her experience launching a super successful LIVE EVENT. Before you launched the event, you went through a pretty intense refocus of your tribe. 

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. With a natural gift for storytelling, her presentations weave humor, wit and grace into powerful messages about acceptance and tolerance. “I People Restoring Faith in Humanity. Unsolicited Help.

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Wednesday, September 18, 2013 – Joan Burge Event of Distinction

Office Dynamics

We pursue excellence through diligence, training, development and by seeking out high-quality learning. As I walked by Veranda C, I saw that Brian Burge and Beverlina were hard at work putting the finishing touches on the many displays of helpful resources and Star Wear gift items in the ODI Boutique. What a way to GROW!

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A Heartfelt Holiday Message

Office Dynamics

So of course, this is a poignant time for me but more importantly I want to remind you of the gift of life. Remember that you are destined for greatness so make sure you are doing everything in your power to utilize your talents and gifts. To accomplish this, you need the learning tools to guide you. Grab your hot chocolate.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. What have you learned about the administrative profession from running the awards? Putting on multiple events of the caliber that you do is a mission. What are the biggest lessons you have learned from this?